Principal, Process Management & Continuous Improvement

15 hours, 37 minutes ago
Full-time
Lead
Project and Program Management
Stream Data Centers

Stream Data Centers

Stream Data Centers provides tailored data center solutions, including Hyperscale and Private Data Centers, Colocation, and Build to Suit options. Offering resilient and scalable infrastructure, Stream ensures businesses have the capacity they need wit...

IT Services
251-1K
Founded 1999

Description

  • Analyze current-state processes using data, stakeholder input, and workflow mapping techniques.
  • Design future-state processes that improve efficiency, quality, reliability, and scalability.
  • Document process maps, standard operating procedures (SOPs), and supporting artifacts.
  • Lead enterprise-wide continuous improvement initiatives and maintain a prioritized improvement roadmap.
  • Define, document, and maintain enterprise process standards, workflows, and governance practices.
  • Partner with project and program managers to embed process and behavior changes within initiatives.
  • Lead change initiatives as standalone projects or workstreams, including stakeholder analysis, communications, training support, and adoption metrics.
  • Collaborate with RCA and change management stakeholders to translate root-cause findings into sustainable process improvements.
  • Facilitate cross-functional workshops and communicate progress, risks, and outcomes to executive stakeholders.
  • Support training and culture-building efforts to strengthen continuous improvement and operational excellence.

Requirements

  • Bachelor’s degree in Business, Engineering, Information Technology, or a related field.
  • 8+ years of experience in process improvement, operations, continuous improvement, or program management.
  • Proven experience leading cross-functional improvement initiatives in complex environments and managing process and change initiatives as projects.
  • Excellent process mapping, analysis, and documentation skills.
  • Strong understanding of process design, optimization, and operational performance management.
  • Working knowledge of change management principles and adoption strategies.
  • Ability to influence and align stakeholders across multiple functions without direct authority.
  • Strong facilitation, communication, and analytical skills.
  • Master’s degree or MBA preferred.
  • PMP or equivalent project management certification preferred.
  • Lean Six Sigma Green Belt or Black Belt certification preferred.
  • Change management certification such as Prosci, ACMP, or equivalent preferred.
  • Experience in data center, critical infrastructure, or other high-reliability environments preferred.
  • Familiarity with enterprise tools such as Planview, ServiceNow, Smartsheet, Jira, or CMMS preferred.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan and IRA option.
  • Basic, voluntary, and AD&D life insurance.
  • Paid time off, including vacation, sick time, and public holidays.
  • Family leave, including maternity and paternity leave.
  • Short-term and long-term disability coverage.
  • Training and development support.
  • Work-from-home flexibility.
  • Wellness resources.

Interested in this position?

Apply directly on the company website

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