Steer Health

Steer Health

Steer Health is a Conversational Growth Platform transforming healthcare with integrated solutions for exceptional patient experiences and organizational success.

Professional Services
11-50
Founded 2021

Description

  • Design, build, and maintain automated test suites for web and API surfaces, including AI-generated content flows.
  • Lead QA strategy for voice automation pipelines built on ElevenLabs, including synthesis quality, latency, and failure mode testing.
  • Validate Claude (Anthropic) integrations for prompt-response accuracy, edge case handling, safety behaviors, and output consistency.
  • Build and maintain Node.js-based test tooling, harnesses, and custom reporters for CI/CD pipelines.
  • Deploy, monitor, and triage test infrastructure on Google Cloud Platform using Cloud Run, GCS, and Pub/Sub.
  • Define and track quality metrics such as test coverage, flakiness rates, mean-time-to-detect, and regression velocity.
  • Collaborate with engineers during design reviews to identify testability gaps and promote observable, fault-tolerant system design.
  • Mentor junior QA engineers and establish team-wide standards for test authoring, review, and maintenance.

Requirements

  • 5+ years of QA engineering experience, including at least 2 years on systems with LLMs, AI APIs, or speech/audio pipelines.
  • Expert-level Playwright experience, including resilient selectors, parallel workers, and debugging flaky tests at scale.
  • Proficiency with Node.js and TypeScript/JavaScript for custom test runners, CLI tooling, and service mocks.
  • Hands-on Google Cloud Platform experience, including Cloud Run or GKE, Cloud Logging, and GCS.
  • Familiarity with ElevenLabs or comparable TTS/voice APIs, including synthesis parameters, webhook flows, and audio quality evaluation.
  • Practical experience testing Claude or other LLMs, including prompt regression testing and determinism-aware evaluation strategies.
  • Strong understanding of REST, WebSocket, and gRPC protocols for API-level testing.
  • Experience integrating test suites into CI/CD pipelines such as GitHub Actions or Cloud Build.
  • Experience writing custom LLM evals or using frameworks such as PromptFoo or Braintrust is preferred.
  • Background in audio signal quality assessment, speech intelligibility testing, observability tooling, or accessibility testing standards is preferred.

Benefits

  • Competitive base salary commensurate with experience.
  • High-autonomy environment with direct access to executive leadership.
  • Structured operating cadence with clear goals, metrics, and career growth targets.
  • Opportunity to work on a mission that affects 19M+ patients.
  • Flexible PTO policy.

Interested in this position?

Apply directly on the company website

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