Commercial Insurance Specialist

1 month ago
Full-time
Junior
Operations
StaffRight Careers

StaffRight Careers

StaffRight Careers is a leading Business Process Outsourcing (BPO) firm that specializes in connecting full-time remote professionals with established clients in the US and Europe. The company focuses on strategic talent placement, aiming to enhance work-life balance for both employees and clients. StaffRight operates a staffing and recruitment platform that recruits, trains, and places offshore talent, offering clients domain expertise at competitive costs. Their transparent, three-stage recruitment process includes application submission, team consultation, and client matching. They serve a variety of industries, including healthcare, e-commerce, marketing, real estate, finance, supply chain, and sales development. The company values work-life balance and fosters a supportive culture, as reflected in employee testimonials. StaffRight is dedicated to recognizing employee contributions and maintaining clear communication, ensuring a positive experience for its team members.

staffing & recruiting
11-50

Description

  • Manage and service commercial insurance accounts, including timely handling of policy-related requests and account maintenance.
  • Prepare, review, and submit ACORD forms, insurance applications, and supporting documentation to carriers and wholesalers.
  • Coordinate with underwriters, carriers, and clients to obtain quotes, complete underwriting requirements, and track submissions through issuance.
  • Process policy endorsements, renewals, cancellations, reinstatements, certificates of insurance, and other servicing requests.
  • Monitor outstanding documentation, loss runs, billing items, and policy subjectivities to maintain compliance with carrier requirements.
  • Maintain accurate records in agency management systems, carrier portals, and internal databases.
  • Support clients with additional tasks and responsibilities as needed to meet role and business objectives.

Requirements

  • Excellent written and verbal English communication skills.
  • Minimum 2 years of experience in commercial insurance account management, insurance operations, policy administration, or a similar role.
  • Experience working in a commercial insurance brokerage, agency, MGA, wholesaler, or carrier environment.
  • Familiarity with ACORD forms, carrier portals, and agency management systems such as AMS360, Applied EPIC, HawkSoft, or similar platforms.
  • Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously.
  • High attention to detail and a proactive approach to problem-solving and follow-through.
  • Available to work US time zones on a graveyard shift in the Philippines.
  • Available to start within 2 weeks from the job offer.
  • Comfortable using time-tracking tools such as Time Doctor.
  • Must have a laptop or desktop, noise-cancelling headphones, and a webcam.
  • Reliable internet connection of at least 50 Mbps.
  • Backup equipment available in case of power or internet outages.

Benefits

  • Monthly salary starting at PHP 40,000–55,000, with flexibility for higher compensation based on experience and qualifications.
  • Full-time role with a 40-hour work week.
  • Comprehensive medical insurance coverage.
  • Generous paid time off and sick leave.
  • Paid national holidays.
  • Supportive HR team.
  • Service recognition and rewards through the Elite VA program.

Interested in this position?

Apply directly on the company website

Apply Now

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