Bilingual Dental Biller - Collections Specialist

15 hours, 49 minutes ago
Junior
Customer and Technical Support
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025

Description

  • Conduct a high volume of outbound calls to patients with past-due balances and handle account inquiries professionally.
  • Process patient payments securely over the phone using credit cards, HSA/FSA cards, and ACH transactions.
  • Evaluate patient financial situations and establish structured payment plans when appropriate.
  • Track promised payments and follow up to ensure financial agreements are completed on schedule.
  • Document patient interactions, payment commitments, and financial transactions accurately in the billing system.
  • Work to reduce outstanding accounts receivable while maintaining patient retention and satisfaction.
  • Maintain strict compliance with HIPAA, FDCPA, and other applicable collections regulations.

Requirements

  • Native or fully professional fluency in both English and Spanish is strictly required.
  • 2+ years of experience in patient collections, medical accounts receivable, or healthcare and dental billing.
  • Prior experience with dental billing, surgery balances, or dental and orthodontic claims is highly preferred.
  • Proven comfort handling a high volume of outbound collection calls daily.
  • Strong confidence in sensitive financial conversations, with excellent negotiation and conflict-resolution skills.
  • Hands-on experience with medical billing systems, Electronic Health Records (EHR), and cloud-based phone/VoIP software.
  • A combination of empathy, persistence, and strong organizational skills.
  • Ability to work independently in a private, quiet home office with high-speed internet and no background noise.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

AR Specialist - Patient Support

Diana Health 201-500 hospital & health care

Diana Health is hiring a remote AR Specialist – Patient Support to guide patients through billing questions, payment arrangements, and financial assistance for women’s healthcare services.

HIPAA
14 hours, 34 minutes ago

Credit and Collections Analyst

Vonage 1K-5K Diversified Telecommunication Services

Vonage is hiring a Credit and Collections Analyst to manage overdue balances, account reconciliation, credit assessments, and cross-functional finance support for its global communications business.

Tableau
15 hours, 4 minutes ago

Certified Public Accountant

Remote Raven 11-50 Professional Services

Staff Accountant role at a company managing a portfolio of HOA clients, focused on financial management, reporting, and support for community accounts.

15 hours, 4 minutes ago

Staff Accountant (Virtual/Remote)

Inductive 51-250 Health Care Providers & Services

InductiveHealth is hiring a Staff Accountant to support its virtual-first accounting team in managing core accounting operations for public health SaaS business activities.

NetSuite
15 hours, 19 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers