Finance Assistant, Mandarin Speaking

1 day ago
Contract
Junior
Customer and Technical Support
Spreetail

Spreetail

Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. They purchase products from top partners, list on major marketplaces, and provide next-day order fulfillment with their i...

Internet Software & Services
251-1K
Founded 2006
$208M raised

Description

  • Produce detailed invoices for Platform Services customers with supporting documentation aligned to contract terms.
  • Pull billing and cost data weekly from multiple systems and teams, and consolidate it into a clear, organized format.
  • Check billing files and invoices for formula accuracy, internal consistency, and contract alignment before approval.
  • Perform a final sense check to catch unusual or suspicious items before invoices are sent out.
  • Submit billing files and invoices for internal approval and issue approved invoices to customers.
  • Liaise with internal and external stakeholders on invoice calculations, queries, and contract terms.
  • Work with Platform Services account managers to investigate and resolve customer billing issues.
  • Communicate directly with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.

Requirements

  • Fluent in English and Mandarin, spoken and written, to a business standard.
  • Able to work UK hours (8:15–17:15).
  • Available to work remotely with a dedicated work-from-home setup.
  • Own a desktop or laptop with at least a 4th-generation Intel i3 or equivalent processor.
  • Have at least 4GB RAM and Windows 10 or later, or macOS.
  • Provide dual monitors, a PC headset, and an HD external or integrated webcam with at least 720p resolution.
  • Have a strong and stable wired internet connection with a 10 Mbps plan or higher.
  • Experience working with high volumes of data across multiple sources.
  • Experience creating invoices or other customer-facing financial documents.
  • Understanding of a P&L and how billing feeds into it.
  • Highly proficient in MS Excel, including formulas, lookups, and large data sets.
  • Highly intelligent, diligent, and detail-obsessed, with the ability to work to tight, non-negotiable deadlines.
  • Confident working with a variety of internal and external stakeholders.

Benefits

  • Remote position.
  • Opportunity to work with an international ecommerce company serving customer brands globally.
  • Direct communication with Chinese-speaking customers and cross-functional teams.

Interested in this position?

Apply directly on the company website

Apply Now

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