Business AI Operations Specialist

1 month ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Spreedly Support

Spreedly Support

Spreedly is a global Payments Orchestration Platform that simplifies connecting to payment services worldwide with a single API. Securely integrate multiple payment gateways for efficient and flexible payment solutions.

Diversified Financial Services
51-250
Founded 2008
$81M raised

Description

  • Lead AI workflow discovery across Product, Engineering, and other R&D functions.
  • Partner with stakeholders to understand business needs, operational challenges, and existing processes.
  • Identify and document opportunities where AI and automation can reduce manual work and improve productivity.
  • Translate selected opportunities into clear requirements, success measures, and implementation plans.
  • Design and build prioritized AI workflows across R&D and other business functions.
  • Own solution design, development, testing, launch, maintenance, and ongoing optimization for assigned workflows.
  • Test solutions with business users, incorporate feedback, and support adoption.
  • Develop documentation, user guidance, and training materials for delivered solutions.
  • Own Marketing Operations activities outside of scoring, routing, and analytics.
  • Manage campaign operations, audience segmentation, webinars, marketing automation, and data quality in partnership with Revenue Operations.

Requirements

  • 5+ years of experience in Business Operations, Marketing Operations, process improvement, automation, or a related field.
  • Hands-on experience designing, implementing, and maintaining operational workflows.
  • Experience using Claude or similar tools to build AI-enabled business workflows.
  • Experience with APIs, low-code/no-code platforms, workflow automation, or prompt engineering.
  • Experience applying AI or automation to improve business processes and productivity.
  • Strong ability to translate business needs into practical, usable solutions.
  • Experience with HubSpot, Salesforce, or comparable business platforms.
  • Demonstrated ability to drive adoption and organizational change without direct authority.
  • Strong analytical, project-management, communication, and stakeholder-management skills.
  • Ability to manage multiple priorities across different business functions.
  • Experience with n8n, Apollo, Clay, Influ2, or similar platforms (preferred).
  • Experience supporting Product, Engineering, Marketing, Sales, Customer Success, or Revenue Operations (preferred).
  • Experience with SQL, reporting, analytics, or data visualization (preferred).
  • Experience in SaaS, fintech, payments, or another technology environment (preferred).

Benefits

  • Competitive salary plus equity.
  • Outstanding medical and dental benefits, including 100% employer-paid options.
  • Company-paid life and disability insurance.
  • Optional vision and supplemental insurance, plus flexible spending accounts.
  • Open paid time off and 12 weeks of paid leave for new parents.
  • Matching 401(k) plan: 5% up to $5,000 yearly.
  • $1,000 annual professional development stipend.
  • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement.
  • Access to company-paid professional coaching.
  • Visits to headquarters in Durham, North Carolina for remote employees.

Interested in this position?

Apply directly on the company website

Apply Now

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