ZA Retention Specialist

4 months ago
Full-time
Junior
Marketing and Growth
Sporty Group

Sporty Group

Sporty Group is a global consumer internet and media organization that specializes in digital and linear sports broadcasting, offering its leading free-to-air platform, SportyTV, which engages millions of users across multiple countries and continents.

Media
51-250
Founded 2013

Description

  • Assist in planning and executing retention campaigns and promotional activities for existing and new users across South African markets.
  • Monitor retention, reactivation, and ROI metrics and prepare reports to track engagement and optimize performance.
  • Collaborate with internal product and analytics teams to maintain retention tools and improve reporting accuracy.
  • Help ensure regional offers and promotions are delivered on time and remain competitive across markets.
  • Coordinate with external partners on campaign execution and follow-up tasks.
  • Support personalization and automation initiatives by providing regional operational input.

Requirements

  • Bachelor’s degree in marketing, business, or a related field.
  • 2+ years of experience in retention, CRM, or customer lifecycle management.
  • Experience in the online casino or broader iGaming industry is strongly preferred.
  • Strong analytical skills and a data-driven mindset.
  • Excellent communication skills with fluency in written and spoken English.
  • Familiarity with retention and marketing automation tools is a plus.

Benefits

  • Remote-first work environment.
  • Competitive salary plus individual performance-based quarterly bonuses.
  • 20 days of annual leave plus public holidays.
  • Core working hours of 10am-3pm in your local time zone with flexibility outside those hours.
  • South African employment contract.
  • Referral bonuses and flash bonuses.
  • Top-of-the-line equipment.
  • Annual company retreats with internal networking opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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