Sporty Group

Sporty Group is a global consumer internet and media organization that specializes in digital and linear sports broadcasting, offering its leading free-to-air platform, SportyTV, which engages millions of users across multiple countries and continents.

Media

Consumer Discretionary

51-250 (210)

Founded 2013

36 open positions

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Operations Director, Payments

2 months, 1 week ago

Anywhere

Full-time

Lead

Operations Manager

Operations

Apply Now

Sporty Group

Media

51-250

Founded 2013

View All Jobs 36

Description

Define, own, and manage core payment operations and key performance metrics, including acceptance rates, performance, conversion, compliance, and cost.
Develop and implement fraud prevention and risk management strategies, policies, and procedures to protect company assets and reduce losses.
Analyze market trends and changing payment landscapes to improve payment quality, efficiency, and customer experience.
Monitor business and process metrics to identify issues and drive operational improvements.
Lead investigations into suspected fraudulent activity, including review of data, documentation, and evidence.
Collaborate with product, engineering, and other cross-functional teams to resolve local challenges and improve customer experience.
Recruit, manage, lead, and motivate a distributed team of payment specialists across multiple geographies.
Stay current on payment regulations, system changes, compliance directives, and operational needs.
Establish, revise, and enforce policy while reviewing system enhancements and operational requirements.
Serve as the primary point of contact with network partners to resolve ongoing production issues.

Requirements

Fluency in both written and spoken English.
Bachelor’s or Master’s degree in Finance or a related field.
Advanced knowledge of global payment systems and region-specific rules and regulations.
Payment operations experience in tech, fintech, or gaming is an advantage.
Proven experience in fraud, risk, KYC, investigation, and risk management.
Expert experience managing, leading, and building teams.
Strong analytical and decision-making skills with the ability to use data and metrics to drive improvements.
Experience owning and solving complex payment issues.
Understanding of compliance and risk awareness.

Benefits

Remote-first company culture.
Competitive salary with individual performance-based quarterly bonuses.
28 days of paid annual leave.
Flexible working hours, with core hours of 10am–3pm local time.
Referral bonuses and flash bonuses.
Top-of-the-line equipment.
Annual company retreats and internal networking opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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