Virtual Assistant

3 hours, 19 minutes ago
Sports Academy

Sports Academy

Sports Academy offers a transformative educational experience that integrates sports and academics, fostering resilience, teamwork, and leadership skills in students to prepare them for success in both their educational and personal lives.

Education Services
Founded 2014

Description

  • Generate and send accurate invoices to families on the billing schedule, including tuition, fees, and adjustments.
  • Record incoming payments and reconcile them against open invoices in the billing system.
  • Follow up on past-due balances with professional reminders and escalate accounts that need leadership attention.
  • Respond to family billing questions by email quickly, clearly, and professionally.
  • Maintain organized, accurate, audit-ready billing records, including account details, payment history, and adjustments.
  • Provide weekly status summaries of invoices sent, payments received, and outstanding balances.
  • Coordinate with leadership on unusual billing issues or escalations.

Requirements

  • Excellent written and spoken English is required.
  • Experience handling invoicing, payment reconciliation, or accounts receivable work independently.
  • Strong attention to detail and accuracy with invoices, payment records, and account balances.
  • Ability to communicate professionally while collecting overdue balances and preserving relationships.
  • Reliable home setup with a quiet workspace and strong internet connection.
  • Availability during standard U.S. business hours, with Central Time preferred.
  • Fully remote role requiring U.S. work authorization.
  • Hands-on experience with QuickBooks, Stripe, or similar billing platforms is preferred.
  • Prior school, membership, or subscription billing experience is preferred.
  • Bilingual English/Spanish communication ability is a plus.
  • Comfort using AI tools to draft communications and speed up repetitive work is a plus.

Benefits

  • Fully remote work arrangement.
  • Full-time three-month contract with potential to extend based on performance and ongoing needs.

Interested in this position?

Apply directly on the company website

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