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Ground Network Specialist (Starlink)

2 hours, 8 minutes ago
United States
Full-time
Junior
Technical Support Engineer
Customer and Technical Support
Apply Now
SpaceX

SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the aim of revolutionizing space technology and enabling human life on other planets.

Aerospace & Defense
10K-50K
Founded 2002
View All Jobs 53

Description

  • Deploy, troubleshoot, and repair Starlink ground hardware as part of a team of engineers and specialists.
  • Travel domestically and internationally to resolve hardware issues affecting Starlink user service.
  • Diagnose failures in fiber optic circuits and perform repairs to restore full system operation.
  • Investigate and resolve issues with onsite commercial network and routing hardware.
  • Improve existing training documentation and create new documentation to support continuous team development.

Requirements

  • High school diploma or equivalent certificate.
  • 2+ years of experience as a mechanic or technician in an engineering field such as telecom or an internet service provider.
  • Strong knowledge of standard computer tools, including MS Office, Visio, and web applications.
  • Ability to read, understand, and follow electrical and mechanical drawings and schematics.
  • Meticulous attention to detail, standards, and documentation.
  • Experience in cell tower or site construction or maintenance (preferred).
  • Experience with low Earth orbit tracking antennas, stabilizers, or VSAT antennas (preferred).
  • Experience working with fiber optics, network and telephony installation, AV installation, or troubleshooting and repair using fiber optic test equipment such as OTDR, OLS, OPM, and VFL (preferred).
  • Experience constructing IT/network racks, including UPS, PDUs, cable management, servers, and network devices (preferred).
  • Ability to travel approximately 75% of the time to U.S. or international gateway sites.
  • Ability to distinguish between different colors and perform fine motor tasks.
  • Ability to lift up to 50 lbs. and work in physically demanding positions and environments.
  • Eligibility to work under U.S. export control regulations (ITAR).
  • Fluency in languages other than English is preferred.

Benefits

  • Hourly pay range of $34.00–$40.00 for Level 1, $38.00–$45.00 for Level 2, and $42.00–$51.00 for Level 3.
  • Eligibility for long-term incentives, including company stock, stock options, or long-term cash awards.
  • Potential discretionary bonuses and access to discounted stock purchases through an Employee Stock Purchase Plan.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan, plus short- and long-term disability insurance and life insurance.
  • Paid parental leave, approximately 3 weeks of paid vacation, and 10 or more paid holidays per year.
  • Paid sick time for employees in Washington State.
  • Company shuttle service from select Seattle locations to the SpaceX Redmond office Monday through Friday.

Interested in this position?

Apply directly on the company website

Apply Now

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