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Staff Content Designer, Growth

1 month ago
United States
Full-time
Lead
Content Strategist
Design and User Experience
Agile Confluence Copywriting Design Systems Figma JIRA
Apply Now
SoFi

SoFi

SoFi specializes in providing a comprehensive financial platform that empowers individuals to achieve their financial goals through services such as student loan refinancing, debt consolidation, home buying assistance, and investment opportunities, all...

Capital Markets
1K-5K
Founded 2011
$2900M raised
View All Jobs 30

Description

  • Drive content creation across multiple concurrent work streams within one or more product areas, including new features, improvements, and optimizations.
  • Establish, maintain, and scale content style guides and repeatable content frameworks to ensure consistency and quality.
  • Collaborate closely with Designers, Researchers, Marketing Creatives, Legal & Compliance, Brand Strategists, and Product/Engineering to iterate and deliver clear product content.
  • Develop content solutions informed by research, member insights, and industry best practices across finance and tech.
  • Present content solutions, document design intent, and communicate rationale to teams and stakeholders, including senior leadership.
  • Collaborate with other content designers to align language, patterns, and experience consistency across the entire user experience.
  • Share work early and often to gain visibility, feedback, and cross-functional alignment.

Requirements

  • 8+ years of experience in product design/UX roles (content design focus).
  • Strong point of view on voice, tone, formatting, and content design best practices for software products.
  • Experience using a range of tools (e.g., Figma, Writer.AI, CMSs) and familiarity with agile tooling like Jira and Confluence.
  • Lived experience with high-growth products, strategies, and tactics.
  • Proven ability to translate user research, user needs, and product data into informed content/design solutions.
  • Track record of delivering end-to-end solutions with cohesive language and patterns from concept through launch.
  • Strong collaboration skills across cross-functional teams including product management, engineering, and marketing.
  • Experience presenting work and rationale to senior leadership and advocating for user needs within business goals.
  • Portfolio URL or PDF with examples of content design work.
  • (Preferred) Experience working on financial products, content guidelines/frameworks, and multi-phased long-term initiatives.

Benefits

  • Base pay range is provided for this role and final base pay will be determined by the candidate’s experience, skills, and location.
  • Comprehensive and competitive benefits (see SoFi Benefits page).
  • SoFi is an equal opportunity employer and offers reasonable accommodations to candidates with physical or mental disabilities.
  • Note: remote work is not available for Hawaii or Alaska due to insurance coverage limitations.

Interested in this position?

Apply directly on the company website

Apply Now

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