AI Product Engineer (Full-stack - Backend Oriented)

1 day, 3 hours ago
Full-time
Senior
Software Development
Smeetz

Smeetz

Smeetz is a unified commerce solution powered by AI sales optimization for visitor attractions. It offers a new dimension to event experiences with data-driven ticketing and dynamic pricing software. Smeetz helps businesses go beyond ticketing to unloc...

Media
11-50
Founded 2015
$1M raised

Description

  • Own the MCP server and AI chatbot backend, including services, tools, agent logic, and safety guardrails.
  • Design and build secure, reliable APIs and integrations with ticketing, booking, and payment systems.
  • Monitor and improve latency, error rates, usage patterns, and cost per call using observability data.
  • Build evaluation systems to measure prompt and model changes before production release.
  • Participate in on-call support for owned services.
  • Work with product and venue-facing teams to translate user needs into technical specifications and priorities.
  • Analyze traces and usage data to identify issues and define future improvements.
  • Set success metrics, measure shipped outcomes, and report results.
  • Document owned systems and contribute to the shared Claude Code skill library.

Requirements

  • 5+ years shipping production code, including 3+ years building and operating production APIs.
  • Strong backend fundamentals in API design, data modeling, authentication, permissions, queues, asynchronous processing, and production debugging.
  • Node.js and TypeScript experience strongly preferred.
  • Production experience shipping an LLM-based feature, including tool calling, structured outputs, cost and latency control, and failure handling.
  • Experience owning a production system and participating in on-call.
  • Daily experience using Claude Code or an equivalent agentic development environment.
  • Ability to work with non-technical stakeholders and translate problems into technical solutions.
  • Fluent English.
  • Experience designing agent-facing tools or APIs, including recoverable naming, granularity, and error messages preferred.
  • Experience with MCP, Anthropic Claude API, Langfuse or similar observability tools, evals, retrieval, and agent guardrails preferred.
  • Product-engineering experience shaping priorities, plus French or German, preferred.

Benefits

  • Published dual career ladder with progression to Staff AI Product Engineer without becoming a manager.
  • Ownership of two core AI product surfaces and direct contact with venue operators.
  • Modern AI-native tooling, including Claude Code and a shared internal skill library.
  • Fully remote position.
  • Competitive salary based on experience.

Interested in this position?

Apply directly on the company website

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