UX Researcher (Remote from Bulgaria)

5 days, 5 hours ago
Full-time
Mid Level
Design and User Experience
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Drive research that influences features, experiences, and broader product pillars.
  • Plan and prioritize research questions and create a research roadmap with the team.
  • Execute end-to-end research using both rapid and in-depth approaches as needed.
  • Apply generative and evaluative research methods to answer product and design questions.
  • Translate research findings into recommendations that move the team from tactical to strategic insights.
  • Help influence product priorities and strategy alongside near-term design improvements.
  • Establish trusted relationships with product partners and become the go-to research contact for your team.
  • Contribute customer and competitive insights that help strengthen the product.
  • Perform additional duties as assigned.

Requirements

  • 3-5 years of experience in UX research or a related field.
  • Experience using multiple generative and evaluative research methods.
  • Ability to draw appropriate conclusions from different types of data.
  • Ability to tailor presentations and communication to different audiences.
  • Understanding of how AI tools process and synthesize data, including risks such as bias and hallucinations.
  • Bachelor's or Master's degree in a related field, or equivalent practical experience.
  • Legally eligible to work in Bulgaria on an ongoing basis.
  • Fluency in English is required.

Benefits

  • Remote work from Bulgaria.
  • Opportunity to work on product decisions with visible impact.
  • Inclusive employer committed to equal employment opportunity.
  • Support for interview accommodations to ensure a comfortable candidate experience.

Interested in this position?

Apply directly on the company website

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