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Customer Service to UX Research Career Changer

5 months, 3 weeks ago
Anywhere
Internship
Entry Level
UX Researcher
Design and User Experience
Design Systems Prototyping UX Design Wireframing
Apply Now
Ideate Innovation Labs

Ideate Innovation Labs

Ideate Innovation Labs offers specialized training courses in UI/UX design aimed at empowering individuals, particularly women, to develop the skills necessary for successful careers in the tech industry, with a focus on achieving high-paying positions...

Education Services
View All Jobs 17

Description

  • Complete end-to-end UX design and UX research work for a startup idea of your choice.
  • Lead product scoping, feature scoping, and project management for the chosen concept.
  • Identify the target market and position the product for launch success.
  • Develop a business model and consider how the product or service scales with the business.
  • Plan and conduct discovery research, including user recruitment, research plans, interview guides, and 8-16 interviews.
  • Synthesize research findings into actionable insights and present qualitative and quantitative justification for the problem and solution.
  • Create UX storytelling and visual deliverables such as personas, stakeholder maps, journey maps, service blueprints, sketches, wireframes, prototypes, and workflows.
  • Lead usability testing on wireframes and prototypes and iterate based on feedback.
  • Design a unique design system from scratch, including components, style guide, and branding.
  • Analyze competitors and consult with startups to deliver UX research, UX design, product design, or service design work.

Requirements

  • Open to new grads and UX career changers.
  • Interest in UX research, UX design, product design, or service design.
  • Ability to commit 5-10 hours per week to program deliverables.
  • Willingness to attend 2-3 hour weekend lectures or complete online video modules.
  • Openness to feedback from UX mentors and willingness to revise work.
  • Must submit a resume with the application.
  • No UX resume or portfolio required to apply.
  • Must be available to complete a brief interview process if selected.
  • Applicants should be comfortable applying without prior UX experience.
  • Application is reviewed on a rolling basis, and candidates not contacted within 2 months should consider the application closed.

Benefits

  • Free 7-month apprenticeship program.
  • 1:1 mentorship throughout the program.
  • Remote participation available from anywhere in the world.
  • Designed to support women, immigrants, POC, and LGBTQ folks breaking into tech.
  • Access to UX tips and challenges via email during the application and transition process.
  • Alumni have historically gone on to earn $85,000-$130,000 in UX and related roles.

Interested in this position?

Apply directly on the company website

Apply Now

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