Sr. Product Operations Manager I (Remote Eligible in Bulgaria)

3 weeks, 6 days ago
Full-time
Senior
Product Management
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005

Description

  • Own and evolve the product operating rhythm, including planning cycles, OKR frameworks, launch readiness, and cross-functional retrospectives.
  • Redesign inefficient processes end to end and create SOPs and playbooks that are broadly adopted.
  • Design product health dashboards that connect operational metrics to business outcomes and support decision-making.
  • Own tooling strategy for the team, including evaluating, configuring, and driving adoption of systems such as Smartsheet as a system of record.
  • Identify opportunities to apply AI within operational workflows and build solutions that reduce manual overhead.
  • Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions.
  • Mentor peers and help build the Product Ops function.
  • Perform other duties as assigned.

Requirements

  • 6+ years of experience in product operations, strategy and operations, or a closely related field.
  • Demonstrated success redesigning operational processes with measurable impact.
  • Strong data fluency, including designing measurement frameworks and connecting operational metrics to business outcomes.
  • Experience influencing Director- and VP-level stakeholders with operational insight and structured recommendations.
  • Builder mindset with experience prototyping and automating solutions.
  • Deep cross-functional experience working across product, engineering, design, and GTM teams.
  • Experience with Smartsheet, Jira, Confluence, or similar tools at a systems level.
  • Experience in a high-growth technology company.
  • Business or technical degree, or equivalent experience.
  • Legal eligibility to work in Bulgaria on an ongoing basis.
  • Fluency in English is required.

Benefits

  • Competitive base salary in Bulgaria, with a base salary range of €38,500 - €647,250 EUR.
  • Eligible for a market-competitive incentive opportunity.
  • Remote work from Bulgaria.
  • Inclusive, equal opportunity workplace.
  • Support for a comfortable and positive interview experience if accommodations are needed.

Interested in this position?

Apply directly on the company website

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