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Sr. Product Manager II - AI Platform (Remote Eligible)

1 day ago
United States
Full-time
Lead
Product Manager
Artificial Intelligence and Machine Learning
Databricks MLflow
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 66

Description

  • Own the AI platform roadmap, defining strategy and execution for model serving, the LLM gateway, agent orchestration, and production reliability.
  • Partner with data engineering to define the AI platform’s data-layer needs without directly owning the data layer.
  • Bridge platform and AI product teams to ensure capabilities are governed, discoverable, and consistently delivered across features.
  • Own AI monetization as a product surface, including mapping agent activity to consumption-based AI credits and surfacing usage and cost data to enterprise admins.
  • Build logging infrastructure that supports AI usage, cost, and credit mapping.
  • Make evaluation and observability first-class by shipping pre-deployment eval gates, production tracing, monitoring, alerting, and regression detection.
  • Own the AI governance and responsible AI layer, including output-quality guardrails, access controls, data classification, audit logging, and enterprise compliance.
  • Define the AI admin experience, including controls for enabling or disabling AI features and determining what usage, cost, and audit data admins can see.
  • Collaborate closely with engineering, security, legal, and executive stakeholders to influence platform direction in a high-ambiguity environment.

Requirements

  • 8+ years of product management experience with technically complex platforms, ideally in enterprise SaaS.
  • Deep fluency in AI/ML concepts, including agent and sub-agent architectures, orchestration, tool use, prompt engineering, and quality measurement.
  • Experience building or managing evaluation and quality infrastructure for AI or ML systems, including reading traces and eval runs to assess technical tradeoffs (strongly preferred).
  • Familiarity with data and ML platforms, particularly Databricks (Delta Lake, Unity Catalog, MLflow) or equivalent lakehouse environments (strongly preferred).
  • Experience with responsible AI frameworks, including governance policy, agent access controls, audit logging, or enterprise AI compliance (preferred).
  • Track record of shipping enterprise software from inception to launch with measurable business impact.
  • Comfort operating in high-ambiguity environments with significant autonomy and the ability to influence without authority.
  • Ability to work from Smartsheet’s Bellevue, WA office or remotely from a registered U.S. location, with East Coast time zone overlap preferred.

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time employees.
  • 401(k) match of 50% of your contribution up to the first 6% of eligible pay.
  • Monthly stipend to support work and productivity.
  • Flexible Time Away Program plus sick time off.
  • Company-sponsored life insurance, short-term disability, and long-term disability coverage for U.S. employees.
  • 12 paid holidays per year for U.S. employees.
  • Up to 24 weeks of parental leave.
  • Professional growth and development support, including access to Udemy online courses.
  • Company-funded perks including a counseling membership, local retail discounts, and a personal Smartsheet account.
  • Teleworking options from any registered U.S. location, depending on the role.
  • Market-competitive incentive opportunity in addition to the base salary range of $171,250 to $203,750 USD.

Interested in this position?

Apply directly on the company website

Apply Now

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