Field Project Manager

45 minutes ago
Full-time
Senior
Project and Program Management
SmartRent

SmartRent

SmartRent provides smart technology solutions that deliver the ultimate smart building experience for real estate owners, managers, and residents. They offer a platform that enables property managers to control all smart devices in their properties, mo...

Real Estate
251-1K
Founded 2017
$102M raised

Description

  • Conduct site walk-throughs to support implementation planning.
  • Communicate and enforce scope of work and manage contractor schedules.
  • Lead installation projects and ensure deadlines are met.
  • Train, coach, and manage team performance to improve productivity.
  • Estimate time, cost, and logistics for installation projects.
  • Manage project materials, documentation, and process efficiencies.
  • Oversee escalated customer, resident, and contractor concerns.
  • Maintain ongoing communication with client site teams and internal SmartRent teams.
  • Evaluate staffing, compliance, and project needs to maintain quality standards.
  • Travel to site locations nationwide to manage projects, including occasional nights, weekends, and holidays.

Requirements

  • Excellent written and verbal communication skills.
  • Self-motivated with natural leadership abilities.
  • Background in residential construction management.
  • Hands-on experience training customers on software systems.
  • Technical support experience with enterprise hardware/software or SaaS solutions.
  • Previous experience in face-to-face client meetings.
  • Ability to de-escalate situations and resolve conflicts effectively.
  • Willingness to work flexible hours, including nights and weekends.
  • Ability to travel extensively, up to 80% of the time, across the country.
  • Proficiency in writing about technical subjects in a clear and engaging style.
  • Enthusiasm, patience, and organizational skills to manage multiple client requests.
  • Strong work ethic and meticulous attention to detail.
  • General understanding of HVAC systems (preferred).
  • Experience in property management, customer service, or hospitality (preferred).
  • Technical knowledge of smart home devices and installation processes (preferred).

Benefits

  • $70,000 annual salary.
  • Eligible for bonus, commission, or other variable compensation.
  • Medical, dental, vision, and life insurance.
  • Low deductibles with 75–100% employer contributions.
  • Flexible and generous PTO.
  • 401(k) with employer contributions.
  • Paid parental leave.
  • Discounted pet insurance and legal services.
  • Employee stock purchase plan.

Interested in this position?

Apply directly on the company website

Apply Now

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