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Staff Clinical Product Specialist (MD)

1 hour, 25 minutes ago
United States
Full-time
Lead
Technical Product Manager
Artificial Intelligence and Machine Learning
Generative AI Machine Learning Python SQL
Apply Now
SmarterDx

SmarterDx

SmarterDx ensures revenue integrity by leveraging A.I. algorithms to uncover missed opportunities in clinical data, optimizing tasks for accurate ICD 10 coding and guaranteeing a 5:1 ROI.

Professional Services
11-50
Founded 2019
View All Jobs 9

Description

  • Partner with Product and Engineering leadership on Trust & Safety, error detection, and root cause analysis decisions.
  • Monitor, categorize, quantify, and report errors in AI-generated clinical summaries and notes.
  • Create and validate automated root cause analyses and conduct manual analyses when needed.
  • Translate error trends and clinical risks into product repairs, priorities, and urgent safety escalations.
  • Lead SafeRead human-in-the-loop review operations, including reviewer performance, accuracy, and efficiency.
  • Support reviewer hiring, scheduling, auditing, training, onboarding, and feedback processes.
  • Refine clinical error taxonomies and severity definitions with Data Science, Data Analytics, and stakeholders.
  • Collaborate on clinical prompt engineering, testing, adversarial-detection systems, and gold-standard evaluation datasets.
  • Supervise Associate Clinical Specialists working on data collection, analysis, prompt validation, scheduling, and communications.
  • Support Trust & Safety meetings and cross-functional internal, marketing, and sales initiatives.

Requirements

  • MD or DO with at least 5 years of patient-care experience, including at least 2 years of inpatient care.
  • Strong knowledge of clinical documentation, patient safety, and healthcare quality.
  • Experience analyzing quality data and presenting findings to cross-functional stakeholders.
  • Ability to translate clinical risks into product requirements and prioritization recommendations.
  • Strong written, verbal, analytical, and stakeholder-management skills.
  • Experience training, auditing, or supervising clinical staff or reviewers.
  • Familiarity with generative AI, machine-learning evaluation, or healthcare technology.
  • Collaborative leadership style with the ability to motivate and work effectively with team members.
  • Experience evaluating AI-generated clinical documentation (preferred).
  • Experience with clinical prompt engineering; SQL, Python, business intelligence tools, or advanced spreadsheet analysis; or relevant certification or graduate training (preferred).

Benefits

  • $250,000–$260,000 base salary plus bonus.
  • Fully remote work within the United States.
  • Medical, dental, and vision plans covering 75% of premiums depending on the plan.
  • Up to 12 weeks of paid parental leave.
  • Unlimited PTO and 11 paid holidays.
  • 401(k) with Traditional and Roth options plus a 4% match.

Interested in this position?

Apply directly on the company website

Apply Now

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