Training & Performance Specialist (Remote - PH)

13 hours, 46 minutes ago
Full-time
Junior
Operations
Smart Apartment Data

Smart Apartment Data

Smart Apartment Data is the trusted nationwide provider of accurate multifamily data and analytics, offering actionable insights for professionals in the apartment industry.

Professional Services
11-50
Founded 2005

Description

  • Facilitate onboarding training for new team members.
  • Deliver refresher training, uptraining, and targeted performance coaching.
  • Support e-learning and virtual training sessions for voice and non-voice teams.
  • Identify knowledge, skill, and performance gaps affecting employees.
  • Demonstrate processes, observe performance, and provide actionable feedback.
  • Adapt coaching methods to individual learner needs.
  • Use performance metrics and feedback to identify further training needs.
  • Track employee progress and evaluate whether coaching improves performance.
  • Review training materials and recommend improvements to unclear or ineffective content.

Requirements

  • 1–2+ years of hands-on training, coaching, or employee-development experience.
  • 1–2+ years of experience delivering e-learning, virtual, or remote training.
  • Previous frontline or operations experience alongside training experience.
  • Experience with new-hire training, refresher training, performance coaching, or uptraining.
  • Hands-on experience training or coaching frontline or production employees.
  • Ability to diagnose the reasons behind performance issues rather than simply repeat instructions.
  • Fluent, clear, and professional spoken English.
  • Warm, patient, approachable, and engaging communication style.
  • Ability to provide constructive feedback and adapt to different learners.
  • Comfort using performance metrics or quality results to guide coaching.
  • Reliable internet connection and professional workspace for fully remote work.
  • Experience in contact centers, customer operations, research, accounting, or similar environments preferred.

Benefits

  • ₱50,000–₱55,000 monthly salary, depending on experience and training expertise.
  • Fully remote work arrangement.
  • Open to Philippines-based candidates only.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Creative Production Specialist (Part-time)

Right Hook Digital is seeking a part-time Creative Production Specialist to improve performance creative quality and scalability for eCommerce and DTC clients through training, standards, audits, playbooks, and AI-enabled workflows.

TikTok
13 hours, 46 minutes ago

Training Specialist

Colibri Group 1K-5K Diversified Consumer Services

Colibri Group is seeking a Training Specialist, Customer Service to develop and deliver onboarding, e-learning, and continuous learning programs that improve employee performance across its online professional education brands.

2 days, 13 hours ago

Hydrus - Session Director - Spanish (Colombia) - V2

Welo Global Professional Services

Welo Data is seeking a freelance remote Session Director to lead live voice-recording sessions for Project Hydrus, producing natural conversational audio for AI voice systems.

3 days, 12 hours ago

Hydrus - Session Director - English (AU) - V2

Welo Global Professional Services

Welo Data is seeking a freelance remote Session Director to lead voice contributors through scripted recording sessions that produce natural conversational audio for AI voice products.

LLM
3 days, 13 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers