Operations Associate - Salesforce Admin & AI Developer

7 hours, 6 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
Sitetracker

Sitetracker

Sitetracker provides a comprehensive platform for managing high-volume distributed projects, enabling real-time collaboration, automated reporting, and accurate forecasting to streamline the deployment of infrastructure projects.

Diversified Telecommunication Services
251-1K
Founded 2013
$183M raised

Description

  • Build, test, and deploy AI agents and automations that interact with Salesforce objects and workflows.
  • Translate design documents and user stories into working technical solutions with minimal iteration.
  • Develop Salesforce Flows, Apex-backed automations, LWC components, validation rules, and related configurations.
  • Create AI-powered actions that read from and write to Salesforce data and trigger cross-object or external workflows.
  • Self-test builds against defined acceptance criteria before submitting them for quality review.
  • Document each build thoroughly, including test data, expected outputs, and handoff details.
  • Troubleshoot configuration, code, permission, and workflow issues across automation and Salesforce systems.
  • Collaborate with the Director of Operations and Customer Experience team during the required overlap window.
  • Identify opportunities to improve existing agents and automate additional operational processes.
  • Contribute to production deployment and quality gate processes for approved builds.

Requirements

  • Experience building multiple AI-assisted automations or agents in a professional context.
  • Hands-on familiarity with AI tools such as Claude, Agentforce, Cursor, and Gemini.
  • Experience writing or reviewing prompt engineering logic and explaining how prompt structure affects output quality.
  • Ability to define and execute quality testing for AI agents, including regression checks and expected-versus-actual validation.
  • Experience deploying AI agents or automations in a production environment.
  • Experience configuring Salesforce Flows, validation rules, or other automation in a professional context.
  • Understanding of Salesforce object relationships, APIs, and data management.
  • Ability to read and interpret basic Apex or SOQL.
  • Experience building automations that connect to external systems or trigger cross-object workflows.
  • Ability to work an afternoon shift aligned to US team overlap, approximately 8:00 AM – 5:00 PM CST in Mexico City.

Benefits

  • Full-time remote role based in Mexico City.
  • Opportunity to work on an AI-first operations team with direct business impact.
  • Chance to build new AI agents and automations from the ground up.
  • Clear growth path toward a QA Analyst or senior builder role.
  • Work on a shared builder pool with exposure across process automation and Salesforce systems.

Interested in this position?

Apply directly on the company website

Apply Now

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