Business Analyst

2 weeks, 6 days ago
Full-time
Mid Level
Data Science and Analytics
Sitetracker

Sitetracker

Sitetracker provides a comprehensive platform for managing high-volume distributed projects, enabling real-time collaboration, automated reporting, and accurate forecasting to streamline the deployment of infrastructure projects.

Diversified Telecommunication Services
251-1K
Founded 2013
$183M raised

Description

  • Run structured discovery sessions with business users to uncover needs, pain points, and objectives.
  • Translate customer and business needs into clear requirement specifications, user stories, and acceptance criteria.
  • Create process flows and swimlane diagrams for Salesforce project delivery.
  • Shape solutions-aware business processes and steer requirements toward standard Salesforce capabilities.
  • Collaborate with Solution Architects, developers, and Project Managers to align on requirements, solutions, and project constraints.
  • Track open items, resolve requirement gaps, and manage requirement-to-build traceability through development.
  • Support system testing by mapping test cases back to user stories and validating delivered solutions against requirements.
  • Prepare UAT scenarios and test scripts, support customers during UAT, and document outcomes and defects.
  • Facilitate UAT sign-off with multiple stakeholders and manage UAT end-to-end.
  • Contribute to data migration validation and triage defects during active project delivery.

Requirements

  • Experience independently leading discovery workshops and eliciting requirements from business users and stakeholders at multiple levels.
  • Strong ability to produce clear, comprehensive requirement documentation with minimal rework.
  • Experience creating process flows, user stories, and acceptance criteria for software delivery.
  • Understanding of Salesforce platform capabilities, standard features, and declarative functionality.
  • Ability to identify when a solution would require heavy customization and propose alternatives early.
  • Experience working in structured delivery teams with Solution Architects, developers, and Project Managers.
  • Ability to support system testing and UAT, including scenario design, defect triage, and customer sign-off.
  • Experience handling ambiguity, surfacing unstated needs, and resolving gaps directly with technical teams.
  • Foundational working knowledge of the Siteracker platform is expected to develop within 90 days.
  • Experience in one industry vertical is expected within 90 days, with expansion to a second vertical within 180 days.

Interested in this position?

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