Specialty Pharmacy Technician - Russian Speaking

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
Shields Health Solutions

Shields Health Solutions

Shields Health Solutions is the first and largest company in the nation to integrate specialty pharmacies within hospitals, focusing on improving patient outcomes and system-wide growth. Their programs and data platforms reduce costs, achieve better cl...

Health Care Providers & Services
1K-5K
Founded 2012

Description

  • Provide off-site medication management support to hospital patients as part of the clinic team.
  • Support prior authorizations, benefit investigations, and financial assistance processing.
  • Assist patients with medication onboarding, refill support, and prescription renewals.
  • Educate prospective patients on the pharmacy’s services and how they support patient care.
  • Resolve insurance-related issues and triage inbound patient and provider inquiries.
  • Document patient information in the hospital EMR, Therigy, and proprietary tools.
  • Monitor medication adherence and follow up with patients to keep them on track with therapy.
  • Identify special medication handling and storage needs, including hazardous and refrigerated medications.
  • Identify and coordinate needed medication supplies such as sharps containers, needles, syringes, alcohol swabs, and Band-Aids.
  • Participate in process improvement efforts and support operational quality and productivity goals.

Requirements

  • State registration as a pharmacy technician is required.
  • National Pharmacy Technician Certification (CPhT) or equivalent is strongly preferred.
  • 2-3 years of pharmacy technician experience is required; 3-5 years is preferred.
  • High School Diploma or GED is required.
  • Strong interpersonal and phone communication skills are required.
  • Comfort reaching out proactively to patients, clinicians, payors, and pharmacies by phone is required.
  • Highly proficient in Microsoft Office, especially Excel and Word.
  • Ability to quickly learn new programs and adapt to Shields’ tools and workflow.
  • Strong organizational skills, attention to detail, and high accountability.
  • Experience or knowledge in transplant, hepatitis C, infectious disease (including HIV), diabetes, MS, or oncology is a plus.

Benefits

  • Base salary of $55,000 to $70,000 per year.
  • Eligibility for bonus pay pursuant to the terms of any applicable bonus plan.
  • Support for obtaining any additional required licensure within a mutually agreed timeframe.
  • Equal employment opportunity and nondiscrimination protections.
  • Text-message recruiting updates with the option to opt out at any time.

Interested in this position?

Apply directly on the company website

Apply Now

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