Media Monitoring Automation Specialist, Global Services

1 hour, 57 minutes ago
Full-time
Mid Level
Software Development
Muck Rack

Muck Rack

Muck Rack is a leading platform for journalists and PR professionals, offering tools to connect, find journalists, monitor news, and analyze PR impact. Trusted by global companies, it simplifies media management and reporting.

Internet Software & Services
51-250
Founded 2009
$180M raised

Description

  • Migrate manual media monitoring processes into automated workflows using internal tools such as N8N.
  • Translate editorial and client requirements into scalable system configurations.
  • Configure and maintain workflows for content acquisition, validation, tagging, summarization, and delivery.
  • Develop and maintain standard operating procedures for automated workflows.
  • Monitor and troubleshoot automation, data quality, and system performance issues.
  • Collaborate with internal teams to implement and maintain client requirements.
  • Maintain documentation for client configurations and communicate updates across teams.
  • Identify improvements to workflow efficiency, scalability, and accuracy.
  • Support vendor evaluation, communication, and invoice reconciliation.

Requirements

  • Interest in workflow automation, systems configuration, or operational tooling.
  • Familiarity with N8N or similar workflow automation platforms.
  • Strong analytical and detail-oriented approach to system setup and monitoring.
  • Ability to document processes clearly and communicate with technical and non-technical teams.
  • Experience supporting or working with third-party vendors preferred.
  • Proactive problem-solving and continuous-improvement mindset.
  • Comfort working in a fast-paced, evolving environment.
  • Ability and willingness to incorporate AI tools into daily work.
  • Up to 10% travel, including customer engagements, team collaboration, and company events.
  • Annual company offsite attendance is expected; the role is based in Bulgaria with an approximate gross monthly salary of €1,800.

Benefits

  • Permanent remote work with home office, phone, internet, and coworking support.
  • Virtual and in-person team bonding activities.
  • Annual compensation reviews, bonus or commission structure, and equity opportunities.
  • Health, dental, vision, disability, and life insurance, plus virtual care and employee assistance programs.
  • 4+ weeks of PTO, paid sick and mental health days, 13 paid holidays, and up to 16 weeks of paid parental leave.
  • Wellness stipend and Headspace subscription.
  • Professional development through Coursera, O’Reilly, workshops, leadership training, and additional learning PTO.
  • Internal mobility and promotion pathways.

Interested in this position?

Apply directly on the company website

Apply Now

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