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Process Automation Engineer, Provisioning & Onboarding

8 hours, 48 minutes ago
Czech Republic, Slovakia
Full-time
Senior
Software Engineer
Software Development
Cybersecurity Python Salesforce
Apply Now
SentinelOne

SentinelOne

SentinelOne provides autonomous security solutions for endpoint, cloud, and identity environments, offering unified prevention, detection, response, and forensics in a single platform powered by AI to protect against advanced cyber threats.

Internet Software & Services
1001-5000
Founded 2013
View All Jobs 31

Description

  • Expand automation coverage for customer provisioning workflows and reduce manual operational work.
  • Integrate Salesforce, licensing and entitlement platforms, and product consoles to trigger provisioning from closed orders.
  • Partner with Product and GTM teams to design and test provisioning workflows ahead of product launches.
  • Scope initiatives, write requirements, and coordinate delivery with IT and Engineering partners.
  • Prioritize automation initiatives based on revenue, SLA, customer, and period-end impact.
  • Maintain automated tools, scripts, runbooks, and daily workflow support for the Provisioning Operations team.
  • Test and monitor automated pipelines, resolve defects, and manage exception and approval routing.
  • Build customer migration, access-revocation, license-reclamation, and instance-closure workflows.
  • Document workflows and exceptions, and report automation coverage, time savings, and error rates to leadership.

Requirements

  • 5+ years of experience in provisioning automation.
  • Experience with provisioning or workflow platforms and automation tools, including Python, Workato, and Make.
  • Experience in provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
  • Ability to convert manual, multi-step processes into documented, testable automated workflows.
  • Strong project scoping and prioritization skills tied to revenue and SLA impact.
  • Ability to meet tight deadlines while remaining highly organized and detail-oriented in a fast-paced environment.
  • Strong written and verbal communication and cross-functional collaboration skills.
  • Experience with Salesforce automation, flows, or integrations (preferred).
  • Experience in the IT or cybersecurity industry and in SaaS provisioning or onboarding (preferred).
  • Alignment with SentinelOne’s values of Trust, Accountability, OneSentinel, Relentlessness, Ingenuity, and Community (preferred).

Benefits

  • Restricted Stock Units, Employee Stock Purchase Plan, and performance-based bonus.
  • Flexible time off in addition to 5 weeks of PTO, wellness days, and paid short-term sick/nursing leave.
  • Gender-neutral parental leave.
  • Private medical care, life and disability insurance, pension contributions, travel medical insurance, and Employee Assistance Program.
  • Global home-office and meal allowances.
  • Hybrid work in Prague or Brno, or remote work within the Czech Republic or Slovakia.
  • Wellbeing allowance, MultiSport benefit program, and Wellness Coach app.

Interested in this position?

Apply directly on the company website

Apply Now

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