Automation Engineer, Provisioning & Onboarding

6 hours, 49 minutes ago
Full-time
Senior
Quality Assurance and Testing
SentinelOne

SentinelOne

SentinelOne provides autonomous security solutions for endpoint, cloud, and identity environments, offering unified prevention, detection, response, and forensics in a single platform powered by AI to protect against advanced cyber threats.

Internet Software & Services
1001-5000
Founded 2013

Description

  • Expand automation coverage for customer provisioning workflows.
  • Integrate Salesforce, licensing and entitlement platforms, and product consoles to trigger provisioning from closed orders.
  • Partner with Product and Go-to-Market teams to prepare and test workflows for product launches.
  • Scope initiatives, write requirements, and coordinate integration, access, and tooling work with IT and Engineering.
  • Prioritize automation initiatives based on revenue, SLA, customer, and period-end impact.
  • Support automated tools, scripts, and runbooks and resolve technical blockers for the Provisioning Operations team.
  • Test and monitor automated pipelines, manage exceptions and approvals, and maintain entitlement and compliance controls.
  • Build customer migration, access-revocation, license-reclamation, and instance-closure workflows.
  • Document workflows and exceptions and report automation coverage, time savings, and error rates to leadership.

Requirements

  • 5+ years of provisioning automation experience.
  • Experience with provisioning or workflow platforms and automation tools, including Python, Workato, and Make.
  • Experience in provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
  • Ability to convert manual multi-step processes into documented, testable automated workflows.
  • Strong initiative scoping and prioritization skills, including linking technical work to revenue and SLA impact.
  • Ability to meet tight deadlines with strong organization, attention to detail, urgency, and cross-functional collaboration.
  • Excellent written and verbal communication skills.
  • Experience with Salesforce automation, flows, or integrations (preferred).
  • Experience in the IT or cybersecurity industry and in a SaaS provisioning or onboarding role (preferred).
  • Alignment with SentinelOne values: Trust, Accountability, OneSentinel, Relentlessness, Ingenuity, and Community (preferred).

Benefits

  • Salary starting at EUR 3,500 per month, adjusted based on skills and experience.
  • Annual company-performance bonus, paid in two installments.
  • Restricted Stock Units and Employee Stock Purchase Plan.
  • Flexible time off in addition to 5 weeks of PTO, wellness days, and paid short-term sick/nursing leave.
  • Gender-neutral parental leave.
  • Life, disability, pension, travel medical, and Employee Assistance Program coverage.
  • Global home-office, meal, and wellbeing allowances, plus MultiSport and Wellness Coach benefits.
  • Hybrid work in Prague or Brno, or remote work within the Czech Republic or Slovakia.

Interested in this position?

Apply directly on the company website

Apply Now

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