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Service Technician - Cambridge

1 day, 2 hours ago
United Kingdom
Full-time
Mid Level
Technical Account Manager
Customer and Technical Support
Apply Now
Selecta

Selecta

Selecta is Europe's leading provider of food tech and distribution services, offering innovative food and drink solutions for workplaces and on-the-go. With a focus on delivering moments of joy, Selecta provides fresh, healthy food options, Starbucks b...

Hotels, Restaurants & Leisure
5K-10K
Founded 1957
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Description

  • Diagnose and repair faults across traditional and bean-to-cup vending and coffee machines.
  • Complete repairs on the first visit wherever possible and arrange prompt return visits when required.
  • Prioritise equipment with recurring breakdowns and ensure persistent faults are resolved effectively.
  • Use relevant technical manuals and documentation when servicing and maintaining equipment.
  • Attend training courses to maintain high workmanship standards and technical knowledge.
  • Build positive customer relationships and follow site access, exit, and health and safety procedures.
  • Identify potential customer dissatisfaction and take appropriate action or escalate issues when necessary.
  • Maintain the company vehicle in a clean, tidy, and roadworthy condition according to company procedures.

Requirements

  • Full UK driving licence held for at least 12 months, with no more than 6 points.
  • Strong electrical knowledge gained through practical experience or an electrical qualification.
  • Hands-on technical background with strong fault-finding and diagnostic skills.
  • Knowledge of safe working practices for electrical equipment and plumbing.
  • Ability to work independently and manage an assigned workload.
  • Customer-focused approach with a smart and professional appearance.

Benefits

  • 27 days’ annual leave plus bank holidays.
  • Life assurance worth twice annual salary.
  • Typically Monday-to-Friday, five-day working patterns.
  • Competitive pay rates.
  • Training and certifications in food hygiene, health and safety, and fresh food handling.
  • Five weeks of paid sick leave.
  • Development opportunities and clearly mapped career paths.
  • Company van for work use, taken home with no commuting costs, plus a company phone.

Interested in this position?

Apply directly on the company website

Apply Now

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