Salesforce Product & Technical Manager

5 hours, 9 minutes ago
Full-time
Senior
Software Development
Secure IQ Services

Secure IQ Services

Secure IQ Services specializes in business process outsourcing by connecting businesses globally with highly skilled offshore talent, enabling them to fill critical roles at a reduced cost compared to local labor.

IT Services

Description

  • Own Salesforce performance, scalability, data quality, and overall platform operations.
  • Serve as the primary Salesforce owner and manage the platform’s project priorities.
  • Lead and support a Salesforce Administrator.
  • Develop custom Salesforce solutions using Apex and Lightning Web Components.
  • Design and maintain scalable CRM architecture, workflows, integrations, and automation.
  • Identify system and data inefficiencies and improve data hygiene, enrichment, ingestion, and usability.
  • Collaborate with leadership, operations, and data teams to align technical priorities with business goals.
  • Troubleshoot production issues and reduce technical debt through ongoing performance improvements.
  • Create documentation, processes, and systems that support long-term scalability.

Requirements

  • 5+ years of Salesforce experience spanning development and system ownership.
  • Strong experience with Apex, Lightning Web Components, SOQL/SOSL, and integrations.
  • Demonstrated ownership of Salesforce or CRM systems in a business environment.
  • Experience managing or closely supporting Salesforce Administrators.
  • Strong understanding of Salesforce data architecture, governance, and best practices.
  • Product- or systems-thinking mindset with the ability to prioritize and drive initiatives independently.
  • Ability to balance hands-on technical delivery with strategic oversight and manage multiple priorities.
  • Strong debugging, problem-solving, attention to detail, and production-environment experience.
  • Excellent spoken and written English.
  • Familiarity with data enrichment or scraping tools such as Apify is preferred; must work Sydney business hours and have reliable internet, suitable equipment, and a quiet workspace.

Benefits

  • Competitive salary based on experience.
  • Performance-based bonus tied to outcomes.
  • Direct employment with established, high-growth companies.
  • Opportunity to own and shape Salesforce and CRM systems end-to-end.
  • Work with global, high-quality clients.
  • Clear progression into leadership roles as the business scales.

Interested in this position?

Apply directly on the company website

Apply Now

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