RemoteLeaf Logo
Log in Sign up

Solutions Manager

3 weeks ago
United States
Full-time
Senior
Implementation Consultant
Project and Program Management
JSON Python
Apply Now
SchooLinks

SchooLinks

SchooLinks offers a comprehensive software platform designed to enhance college and career readiness for K-12 school districts, providing tools that automate college planning for students in grades 9 to 11 while fostering self-discovery and engagement ...

Diversified Consumer Services
51-250
Founded 2014
$11M raised
View All Jobs 9

Description

  • Lead end-to-end implementation of Course Planner solutions for larger client projects.
  • Serve as the main point of contact for complex implementation work alongside each customer’s Customer Success Manager.
  • Manage a diverse portfolio of school district customers across different sizes and regions.
  • Understand data dependencies, troubleshoot data issues, and coordinate data integration with clients and internal teams.
  • Work with customers to understand their needs, special situations, and use cases, then identify and implement solutions.
  • Maintain project momentum by engaging customers, generating buy-in, and driving adoption throughout implementation.
  • Document challenges, process gaps, and opportunities for improvement within the implementation workflow and product.
  • Support the product team with quality assurance and product improvements.
  • Explain complex academic planning and product concepts clearly to district stakeholders and customers.

Requirements

  • 5+ years of experience as an implementation specialist or in a similar role at a B2B SaaS company.
  • Strong project management skills, including understanding task dependencies, sequencing, and task coordination.
  • Strong stakeholder management skills.
  • Experience working with data feeds, reviewing data files, identifying issues, and performing large-scale spreadsheet manipulation.
  • Ability to present confidently to district stakeholders.
  • Clear and concise communication skills, including the ability to translate product and engineering jargon into simple customer communications.
  • Positive attitude and the ability to stay optimistic in high-stress situations.
  • Proactive, entrepreneurial mindset with the ability to take initiative in a fast-paced, dynamic environment.
  • Experience with scripting such as Python and JSON data is a plus but not required.

Benefits

  • 100% employer-covered health care for employees.
  • 401(k) with company matching.
  • Dental and vision coverage.
  • Parental leave.
  • Subsidized gym membership.
  • Remote work stipend.
  • Annual team offsite.
  • On-track earnings range of $70,000 to $100,000 USD.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Pavago

Implementation Consultant

Pavago IT Services

Implementation Specialist at a SaaS company supporting client onboarding, system setup, and product adoption across CRM/ERP implementations in a remote U.S.-hours role.

Pakistan Full-time Junior Implementation Consultant
Agile Asana CRM ERP JIRA Monday.com SQL Trello
2 hours, 14 minutes ago
Pavago

Head of Client Delivery

Pavago IT Services

Head of Client Delivery at a fast-growing company, owning the post-sales lifecycle from onboarding and implementation through adoption and long-term client success across AI-driven and GTM systems.

United States South Africa Full-time Executive Customer Success Manager Implementation Consultant
CRM
2 hours, 14 minutes ago
Natera

Director, EHR Implementation & Client Services

Natera 1K-5K Pharmaceuticals

Natera is hiring a Director of EHR Implementation & Client Services to lead enterprise EHR integrations and client delivery for its test suite across health systems.

United States Full-time Executive Implementation Consultant Program Manager
$185k-$231k
6 hours, 46 minutes ago
Pure Storage

Services Solution Expert

Pure Storage 1K-5K IT Services

Pure Storage is hiring a Services Solutions Expert to drive customer success across Commercial and mid-market accounts by turning complex technical needs into executable service motions that accelerate Everpure Platform adoption.

United States Full-time Mid Level Implementation Consultant
CRM Salesforce
7 hours, 5 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers