Customer Success Support

5 hours, 36 minutes ago
Part-time
Entry Level
Customer and Technical Support
Scanifly

Scanifly

Scanifly is a solar design platform that offers the highest level of accuracy by combining aerial, field, design, and engineering data. Their drone-based 3D design software streamlines solar workflow, allowing for quick survey to plan set completion wi...

Renewable Electricity
11-50
Founded 2015

Description

  • Provide day-to-day customer support through software chat and email.
  • Conduct daily reviews of the design queue to keep work moving smoothly.
  • Troubleshoot client issues while maintaining clear communication with customers.
  • Collaborate with colleagues to resolve support requests and operational blockers.
  • Participate in customer success support initiatives and ongoing team processes.
  • Support clients in a fast-paced, remote environment focused on home electrification projects.

Requirements

  • Must be located in MST or PST time zones.
  • Must be available to work Monday through Friday, 2:00 pm to 6:00 pm PST.
  • Familiarity with solar design and installation is preferred.
  • Roofing and construction experience is considered a plus.
  • Ability to communicate effectively with clients.
  • Self-starter with a resilient, accountable, and optimistic mindset.
  • Desire to innovate and find practical solutions.
  • Ability to thrive in a fast-paced, team-first environment.

Benefits

  • 100% remote work.
  • $20 per hour compensation.
  • Paid semi-monthly.
  • People-first culture.
  • Relentless collaboration with team and colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Engineer, Robotics Software and Automation

Exa 1-10 Internet Software & Services

Intrinsic, an AI robotics group at Google, is hiring a Customer Success Engineer to help deliver complex industrial robotic automation systems for customers across North America.

Angular C++ gRPC Kubernetes Python
4 hours, 36 minutes ago

Retirement Plan Onboarding Administrator, (HSR)

Strongpoint Partners 11-50 Insurance

HowardSimon Retirement, an operating partner of Strongpoint Partners, is hiring a fully remote Retirement Plan Onboarding Administrator to manage new client transitions and the first year of retirement plan administration.

5 hours, 6 minutes ago

Customer Success Specialist, Higher Education

D2L 1K-5K Diversified Consumer Services

D2L is hiring a Customer Success Specialist to drive scalable customer adoption and engagement across a broad book of business for its education technology platform.

Salesforce
5 hours, 21 minutes ago

Bilingual Care Coordintor (English/Spanish)

Total Life 11-50 Health Care Providers & Services

Total Life is hiring a full-time Care Coordinator to support members through onboarding, scheduling, resource navigation, and ongoing care coordination across a seven-day support model.

CRM Salesforce
5 hours, 21 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers