Change Management Lead / Manager

1 week, 4 days ago
Full-time
Senior
Project and Program Management
Scalepex

Scalepex

Scalepex is a transformational consulting company with over 21 years of experience in managing and developing human capital. They provide onshore and nearshore BPO services, focusing on aligning with client growth strategies and delivering impactful ta...

Professional Services
51-250
Founded 2021

Description

  • Partner with program leadership, workstream owners, implementation teams, account management, and operations to support adoption and program success.
  • Assess the impact of changes across systems, processes, roles, and customer/member experience, and turn findings into actionable recommendations.
  • Develop, maintain, and execute a change management strategy aligned to program phases, milestones, and priorities.
  • Lead change impact and readiness assessments to identify risks, gaps, and dependencies early.
  • Embed change management into PMO, product, engineering, operations, and implementation planning.
  • Establish regular touchpoints with senior sponsors and cross-functional leaders to surface concerns, roadblocks, and readiness gaps.
  • Create and manage a master communication plan with timely, consistent, targeted messaging for internal teams.
  • Develop audience-specific communications covering changes, timelines, training expectations, and system impacts.
  • Coordinate with operational leaders on SOP updates, training plans, and readiness activities.
  • Provide reporting on change readiness, communication effectiveness, stakeholder sentiment, and upcoming milestones.

Requirements

  • 5+ years of experience in organizational change management supporting large, complex transformation programs.
  • Experience working across multiple workstreams in fast-paced environments with shifting priorities.
  • Strong stakeholder management and relationship-building skills, with the ability to influence at all levels of the organization.
  • Exceptional written and verbal communication skills.
  • Ability to translate technical, operational, or system changes into clear, accessible guidance for diverse audiences.
  • Experience in healthcare, health technology, or other highly regulated industries preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Program Manager, Extensibility Programs

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a product-focused Technical Program Manager to lead its Extensibility platform across Scripts, Custom Objects, and Workflows within the Developer Experience & Product Platform organization.

TypeScript
2 days, 21 hours ago

Senior Program Manager, Sales Programs – AI

Samsara 1K-5K IT Services

Samsara is hiring a Senior Program Manager to lead critical AI programs within its Sales Programs AI team, partnering across engineering, sales, operations, and legal to turn prototypes into scalable internal and customer-facing solutions.

Agile Databricks Generative AI GPT LLM Machine Learning NetSuite Python Salesforce Scrum
2 days, 22 hours ago

Marketing Event Manager

Nice Côte d'Azur Hotels, Restaurants & Leisure

NiCE is hiring a Marketing Manager to lead B2B event marketing and field marketing execution for global conferences, executive experiences, webinars, and integrated campaigns that drive pipeline.

Email Marketing Monday.com Salesforce Social Media Marketing
2 days, 22 hours ago

Principal Design Operations Program Manager, AI

Toast 1K-5K Hotels, Restaurants & Leisure

Toast is hiring a Principal Design Operations Program Manager to lead AI-enabled ways of working for its distributed design organization and build the systems that make AI-native design practice durable at scale.

Prototyping
2 days, 22 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers