Scientific Business Analyst

6 hours, 54 minutes ago
Full-time
Mid Level
Business Intelligence
Sapio Sciences

Sapio Sciences

Sapio Sciences provides a science aware™ lab informatics platform with LIMS, ELN, and SDMS software for effortless lab management and collaboration.

Internet Software & Services
51-250
Founded 2004

Description

  • Translate customer requests into underlying business and functional requirements.
  • Document current and future business processes and workflows using swim lane diagrams.
  • Identify, track, and measure customer success criteria within implemented solutions.
  • Configure workflows and experiments in the Sapio Platform and create wireframe mockups when needed.
  • Deliver end-user training on customized solutions and explain how implementations meet customer goals.
  • Perform root cause analysis, uncover business requirements, and facilitate solution delivery.
  • Maintain expertise in Sapio’s product portfolio and configuration capabilities.
  • Manage deployment documentation and communicate technical information clearly.
  • Partner with product teams to capture customer-driven feature requirements.
  • Act as a trusted technical partner, review customer deployments, and support testing of sprint deliverables.
  • Collaborate with the US team to establish scalable processes and working methods.

Requirements

  • Previous experience with LIMS or ELN software.
  • Life sciences experience working in a laboratory, preferably introducing new IT solutions.
  • Bachelor’s degree or equivalent in a life science such as molecular biology or chemistry.
  • Lean Six Sigma qualification.
  • Working knowledge of Jira and Confluence.
  • Experience managing external stakeholders and building relationships at all levels.
  • Experience leading external client workshops and documenting business needs and outcomes.
  • Strong organizational skills with the ability to meet deadlines accurately.
  • Strong analytical, problem-solving, interviewing, data analysis, and fact-finding skills.
  • Excellent listening, presentation, written, and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Authorization to work in either the US or UK.

Benefits

  • Primarily remote position based in the US or UK.
  • Up to 30% travel to client sites and quarterly in-person team meetings, subject to business needs.
  • Collaborative, forward-thinking work environment.
  • Opportunities for professional growth and valued contributions.
  • Inclusive and accessible recruitment process with reasonable adjustments available.
  • Commitment to diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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