Cancellation Specialist

1 hour, 33 minutes ago
Full-time
Junior
Operations
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised

Description

  • Manage the organization, processing, and storage of agreements and related documentation across multiple systems and applications.
  • Support integration and maintenance of document storage processes across all business entities.
  • Prepare complex calculations and financial analyses related to agreements, commitments, and account obligations.
  • Track minimum commitments and related contractual requirements accurately and communicate them to Finance.
  • Manage and execute special projects across Legal, Finance, Sales, and other departments.
  • Handle sensitive and confidential information in accordance with company policies and standards.
  • Respond to internal requests for access to executed agreements and supporting documentation.
  • Prepare documentation packages related to disputes, escalations, or other business matters.
  • Collaborate cross-functionally with Finance, Sales, Operations, and other internal teams to resolve issues and support business needs.

Requirements

  • Experience using CRM, workflow, or document management systems and the ability to quickly learn new platforms.
  • Experience reviewing agreements, account documentation, or financial records preferred.
  • At least 1 year of experience in finance operations, risk operations, compliance, servicing, or a related function.
  • Strong analytical skills with the ability to calculate, reconcile, and document account activity, buyouts, or past due balances accurately.
  • High attention to detail with strong organizational and documentation practices.
  • Ability to manage competing priorities and perform in a fast-paced, agile environment.
  • Independent, resourceful, and able to exercise sound judgment in decision-making.
  • Must be able to successfully clear a background check.

Interested in this position?

Apply directly on the company website

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