Sr. Business Operations Analyst - Post Sales

1 month ago
Full-time
Junior
Sales and Business Development
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015

Description

  • Own analytics and trend reporting for an assigned renewals or customer success segment.
  • Extract, reconcile, and transform data from Salesforce, financial systems, and customer success platforms.
  • Design standardized post-sales processes and monitor adherence across renewals and customer success teams.
  • Build and maintain reporting on utilization, product adoption, and expansion for the existing customer base.
  • Partner with Sales Strategy, Business Operations, Finance, and Customer Success leadership on retention and revenue growth recommendations.
  • Support quarterly and annual reporting for business reviews and leadership presentations.
  • Identify risk, inconsistency, and improvement opportunities across post-sales operating models.

Requirements

  • 2+ years of experience in management consulting, Sales/Business Operations, financial analysis, or another highly quantitative role.
  • Comfort working with large datasets to build models, run analyses, and surface trends.
  • Familiarity with Salesforce, Tableau, or a similar sales/customer success tech stack.
  • Strong written and verbal communication skills, including influencing stakeholders without direct authority.
  • Proactive, adaptable, and comfortable operating with ambiguity in a fast-paced environment.
  • Post-sales experience in renewals or customer success is a plus.
  • Experience designing or driving adoption of operational processes is a plus.

Benefits

  • Annual base salary of $91,630 to $138,600 USD.
  • Above-market total compensation with performance-based bonus or variable pay.
  • Equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Professional development stipend.
  • Comprehensive health plans.
  • Parental leave plans.

Interested in this position?

Apply directly on the company website

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