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Atlassian Admin

16 hours, 1 minute ago
Canada
Full-time
Senior
Business Analyst
Customer and Technical Support
Confluence JIRA
Apply Now
Samsara

Samsara

Samsara pioneers the Connected Operations Cloud, offering AI safety programs, real-time visibility, and integrations for industries to enhance efficiency, safety, and sustainability globally.

IT Services
1K-5K
Founded 2015
View All Jobs 231

Description

  • Administer, manage, and enhance JIRA and Confluence instances, including setup, configuration, and maintenance.
  • Develop and manage complex JIRA workflows, fields, dashboards, and reports to meet business requirements.
  • Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency.
  • Own the JIRA scale strategy and drive related initiatives.
  • Provide training and support to JIRA and Confluence users on best practices for bug tracking, issue tracking, and project management.
  • Integrate JIRA projects with other tools and software to create a seamless workflow.
  • Maintain system security, stability, and access controls.
  • Perform upgrades, migrations, and plugin installations from start to finish.
  • Analyze and improve performance metrics to ensure scalability and effectiveness.
  • Document configurations, procedures, and troubleshooting guidelines.

Requirements

  • A college degree in a technical program such as Computer Science, Information Systems, or another STEM field.
  • 5+ years of experience in an Atlassian Admin role.
  • Strong spoken and written communication skills.
  • Ability to work Pacific Time, between 8:30 AM and 5:30 PM PT.
  • Must reside in Canada; relocation assistance is not provided.
  • Passion for learning and working in a fast-paced environment.
  • An affinity for working with electronic tools and systems.
  • Knowledge of Apple products such as MacBooks and iPhones (preferred).
  • Project management experience (preferred).
  • Process analysis experience (preferred).
  • Software programming or scripting ability (preferred).

Benefits

  • Annual base salary of CAD $88,825 to $104,500.
  • Above-market total compensation with performance-based bonus or variable pay.
  • Equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Professional development stipend.
  • Comprehensive health plans.
  • Parental leave plans.

Interested in this position?

Apply directly on the company website

Apply Now

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