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Director, Research

5 hours, 54 minutes ago
United States, Canada
Full-time
Executive
Data Analyst
Data Science and Analytics
CRM Figma
Apply Now
Rush Street Interactive

Rush Street Interactive

Rush Street Interactive (NYSE: RSI) is a leading online gaming company known for its integrated gaming experiences and commitment to responsible gaming practices.

Hotels, Restaurants & Leisure
251-1K
Founded 2012
View All Jobs 11

Description

  • Lead ongoing player, market, and competitive research programs across RSI’s regulated markets.
  • Own competitive and market scorecards covering market share, feature and promotional parity, exclusivity, positioning, and player experience.
  • Lead, coach, and develop the Research team while managing priorities, capacity, and performance.
  • Design and conduct qualitative and quantitative research, including user testing, interviews, focus groups, and surveys.
  • Partner with Marketing, Product, CRM, Commercial, UX, Analytics, Customer Support, and Design System teams to apply research findings.
  • Establish centralized research intake, prioritization, repository, and recurring insight-sharing processes.
  • Manage external research agencies, data providers, and specialized vendors.
  • Integrate research findings with behavioral, operational, and performance data.
  • Monitor gaming, fintech, digital experience, and adjacent-industry trends across U.S. and international markets.
  • Connect research outcomes to acquisition, conversion, retention, and player value.

Requirements

  • 8+ years of experience in player research, market research, consumer insights, user research, competitive intelligence, or a related discipline.
  • Experience in gaming, fintech, digital consumer products, or similarly complex environments.
  • Proven ability to design, conduct, analyze, and apply qualitative and quantitative research.
  • Expertise in competitive analysis, market share tracking, benchmarking, and market intelligence.
  • Experience translating research into recommendations for Marketing, Product, CRM, and Commercial stakeholders.
  • Experience influencing product roadmaps, campaigns, customer experience, and monetization decisions with senior leaders.
  • Experience managing research agencies, vendors, data partners, and multi-stakeholder intake or prioritization processes.
  • Hands-on experience with UserTesting, Maze, Optimal Workshop, UserZoom, or comparable research platforms.
  • Strong analytical, communication, presentation, storytelling, and synthesis skills.
  • Fluent in English; Spanish or Portuguese preferred, with occasional domestic and international travel required.

Benefits

  • $160,000–$170,000 USD pay range, excluding total compensation.
  • Discretionary annual company bonus, where eligible.
  • 401(k) plan with 100% company match on the first 4%.
  • Medical, dental, and vision coverage, including HSA and FSA plans.
  • Paid time off, eligibility varying by role.
  • Employee Assistance Program.
  • Eligible remote locations include the continental U.S. or Canada; international compensation is locally informed.
  • Work-life balance initiatives and professional growth support.

Interested in this position?

Apply directly on the company website

Apply Now

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