Technical Account Manager

1 day, 18 hours ago
Full-time
Junior
Customer and Technical Support
RTB House

RTB House

RTB House specializes in providing advanced retargeting technology powered by deep learning algorithms, enabling brands to create highly personalized marketing campaigns that effectively engage online shoppers and drive conversions in a cookieless envi...

Media
251-1K
Founded 2012

Description

  • Launch advertising campaigns, including verifying tracking codes, ordering banners, and analyzing product feeds.
  • Optimize new and existing campaigns to improve performance.
  • Monitor assigned advertising campaigns on an ongoing basis.
  • Respond proactively to campaign errors and warnings by troubleshooting issues.
  • Coordinate with Account Managers, sales, business teams, graphic designers, and other departments.
  • Ensure successful integration of RTB House tools with client websites or applications.
  • Support the realization of clients' marketing goals through timely analysis and campaign assistance.

Requirements

  • Proven experience in tech support, digital marketing, or analytical roles such as data analysis, finance, or accounting.
  • Proficiency in Excel, including pivot tables, VLOOKUP, logical functions, advanced data filtering, and charts.
  • Basic ability or knowledge of HTML.
  • Work experience with JavaScript.
  • Japanese communication skills at least at JLPT N2 level.
  • Business to fluent level English skills.
  • Interest in digital marketing and willingness to learn in a fast-paced environment.
  • Open to candidates who do not meet every listed requirement.

Benefits

  • Comprehensive onboarding and training before handling the first campaign.
  • One-on-one guidance from an individual mentor.
  • Support from the Team Leader and regular training from subject-matter experts.
  • Access to an e-learning platform.
  • Funding support for external courses.
  • Good work-life balance with flexible work style, including flex time and remote work.
  • Opportunity to work on a product based on Deep Learning AI technology.
  • Annual budget for external training and language courses.

Interested in this position?

Apply directly on the company website

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