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Sr. Product Manager

2 months, 1 week ago
United States
Full-time
Senior
Product Manager
Product Management
E-commerce Shopify SQL
Apply Now
Route

Route

Route is an all-in-one post-purchase platform revolutionizing ecommerce with visual tracking, package protection, and carbon-neutral shipping.

Air Freight & Logistics
251-1K
Founded 2018
$12M raised
View All Jobs 2

Description

  • Drive the vision, strategy, and execution for Route’s consumer checkout experience and own the product roadmap end to end.
  • Own and analyze key performance metrics such as take rate, conversion rate, contribution margin, and overall checkout performance.
  • Lead an experimentation cadence by developing hypotheses, prioritizing tests, reviewing experiment design, and presenting findings to leadership.
  • Partner directly with enterprise merchants to understand integration needs, customer pain points, and opportunities to improve checkout at scale.
  • Make tradeoff decisions across revenue initiatives, merchant requests, platform investments, and long-term scalability.
  • Collaborate with Engineering, Analytics, Design, Sales, Marketing, and Executive leadership to prioritize and launch product improvements.
  • Develop deep expertise in Route’s checkout and e-commerce ecosystem and advocate for both shoppers and merchants.
  • Write product requirements, rollout strategies, and documentation for technical and non-technical audiences.
  • Operate with high ownership and urgency in ambiguous environments while driving alignment across stakeholders.
  • Translate merchant feedback, customer insights, and data into roadmap decisions that balance short-term opportunities with long-term vision.

Requirements

  • 5+ years of product management experience in B2B SaaS, eCommerce, payments, checkout, or post-purchase platforms.
  • Proven ownership of revenue-driving product surfaces and metrics such as conversion rate, take rate, AOV, attach rate, or checkout funnel performance.
  • Deep understanding of Shopify’s ecosystem, including checkout extensibility, Checkout Functions, app architecture, and merchant customization capabilities.
  • Experience building and scaling checkout, upsell, or post-purchase experiences within Shopify or adjacent eCommerce ecosystems.
  • Strong technical fluency with APIs, rules engines, webhooks, platform integrations, and complex system tradeoffs.
  • Demonstrated experimentation mindset with experience designing, analyzing, and scaling A/B testing programs tied to business outcomes.
  • Comfort using SQL, analytics platforms, and BI tooling to evaluate performance and inform product decisions.
  • Strong communication and stakeholder management skills with the ability to influence technical and non-technical audiences.
  • Ability to operate with high ownership, move quickly in ambiguous environments, and make thoughtful tradeoff decisions under pressure.
  • Experience with companies in the checkout or post-purchase ecosystem such as Affirm, Klarna, Sezzle, Rebuy, Aftersell, Loop, or similar platforms is highly preferred.

Benefits

  • 100% employer-paid health insurance premiums on a $0 deductible plan for you and your family.
  • Remote or hybrid work arrangements.
  • Unlimited PTO.
  • 401(k) matching.
  • Formalized growth opportunities plus learning and development support.
  • DEI programs and events.
  • Equity incentive plan with stock options.
  • Competitive cash compensation with location-based salary ranges from $217,000 to $256,000.

Interested in this position?

Apply directly on the company website

Apply Now

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