School Success Manager (Seasonal)

5 hours, 40 minutes ago
Full-time
Mid Level
Customer and Technical Support

Rockstar

Rockstar is a platform that connects top talent with companies, helping individuals land roles that accelerate their careers. They focus on roles that offer competitive cash and the opportunity to impact the trajectory of the business.

Professional Services
1-10

Description

  • Manage a portfolio of schools through the platform-based master scheduling process.
  • Lead onboarding and training for new and returning school schedulers.
  • Provide end-to-end support, resolving complex scheduling constraints and school-specific needs.
  • Build strategic relationships with schedulers, principals, district leaders, and other stakeholders.
  • Track school success metrics, satisfaction, and renewal readiness.
  • Advise school teams on aligning schedules with their priorities and student needs.
  • Troubleshoot technical issues in partnership with product and engineering teams.
  • Coordinate partnership goals, implementation timelines, and training plans with district teams.
  • Support data integration by coordinating with district IT and structuring files for platform upload.
  • Share customer feedback cross-functionally and support broader team operations.

Requirements

  • At least 2 years of experience building and owning middle or high school schedules.
  • At least 5 years of experience working inside a school.
  • Meaningful experience with secondary school scheduling.
  • Availability and flexibility to work full-time seasonally from January through July.
  • Strong attention to detail when reviewing schedules, presentations, and related documents.
  • Ability to manage multiple priorities in a lean, fast-paced environment.
  • Strategic communication and problem-solving skills.
  • Experience collaborating across cross-functional teams.
  • Adaptability in changing and complex environments.
  • Customer success, process-building, or support experience is preferred; entrepreneurial or high-growth experience is a plus.

Benefits

  • Flexible paid time off.
  • Professional development opportunities in an early-stage, growing company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sr. Manager, Customer Success

FourKites 251-1K Road & Rail

FourKites is seeking a Senior Manager, Customer Success to lead Customer Success Managers supporting global supply chain customers, with responsibility for customer outcomes, retention, satisfaction, and account growth.

CRM
5 hours, 10 minutes ago

Customer Success Manager (Multiplier experience)

D2B Professional Services

A remote Customer Success Manager will support Australian clients by managing customer relationships, onboarding, engagement, retention, and overall account success.

CRM Monday.com
5 hours, 25 minutes ago

Client Success Team Supervisor

ACCC is seeking a Client Success Team Supervisor to lead the team supporting clients in its Debt Management Program and drive strong service quality, client retention, and operational performance.

5 hours, 25 minutes ago

Customer Success Manager

Tactacam 51-250 Household Durables

Tactacam is hiring a Customer Success Manager to guide B2B and enterprise customers through DEFEND product onboarding, technical support, account health management, retention, and deployment expansion.

HubSpot IoT Salesforce
5 hours, 40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers