People Operations Lead

4 days, 21 hours ago
Full-time
Lead
HR and Recruiting

Rockstar

Rockstar is a platform that connects top talent with companies, helping individuals land roles that accelerate their careers. They focus on roles that offer competitive cash and the opportunity to impact the trajectory of the business.

Professional Services
1-10

Description

  • Own day-to-day people operations, including payroll, benefits administration, employee relations, accommodations, and terminations.
  • Lead employee relations end-to-end by managing investigations, documentation, and legally defensible resolutions.
  • Build clinician performance management systems, including playbooks, decision trees, and templates.
  • Operate company-wide people systems, including PEO administration, payroll coordination, benefits administration, and policy documentation.
  • Scale clinician lifecycle operations across onboarding, leaves of absence, exits, and role or status changes.
  • Support compensation planning by conducting market reviews, helping create pay bands and raise frameworks, and executing compensation changes.
  • Build consistent people processes for the corporate team, including onboarding, offboarding, performance management, and structured feedback.
  • Partner with Clinical Ops and Provider Growth to support scaling to 1,000+ clinicians.
  • Work with the CEO and Head of Clinical Operations to turn people challenges into scalable, repeatable processes.

Requirements

  • 6–10 years of experience in people operations or human resources within a startup, consulting, or high-growth environment.
  • Direct experience with employee relations and pay/benefits administration.
  • Strong employee relations experience; this is non-negotiable and expected from day one.
  • Ability to think from first principles rather than relying on generic HR best practices.
  • Experience building scalable processes for a large and complex workforce, ideally 1,000+ clinicians.
  • Sound judgment in messy, high-stakes situations such as investigations, terminations, and performance issues.
  • High ownership, strong organization, and reliability to run the function largely independently.
  • Comfort working hands-on with PEO administration, payroll coordination, compensation data in Excel, trackers, and formulas.
  • NYC-based preferred, with remote considered for the right candidate.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Talent Partner - Recruitment & Performance Management

Form3 251-1K Diversified Financial Services

Form3 is hiring a Talent Partner on a 6-month contract to support end-to-end recruitment and performance management within its Talent Management team.

1 hour, 2 minutes ago

People Data & Operations Partner

CookUnity 251-1K Hotels, Restaurants & Leisure

CookUnity is hiring a People Data and Operations specialist to unify workforce data, automate core people processes, and build reliable analytics infrastructure for the People team.

Generative AI SQL
3 hours, 39 minutes ago

Senior People Business Partner

Honeycomb.io 51-250 Internet Software & Services

Honeycomb is hiring an experienced People Business Partner to support GTM and other functions in a fully distributed, deep-tech company as it scales its people practices and organization design.

Google Tag Manager
4 hours, 57 minutes ago

[Job 28081] People Analytcis Specialist

CI&T 5K-10K Internet Software & Services

CI&T is hiring a People Analytics Specialist in Brazil to lead data-driven HR initiatives that turn workforce data into strategic insights for decision-making across talent, performance, learning, and employee experience.

Databricks Power BI Python SQL
15 hours, 27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers