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Healthcare Receptionist

2 hours, 16 minutes ago
South Africa
Full-time
Entry Level
Administrative Assistant
Customer and Technical Support
CRM
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 65

Description

  • Serve as the first point of contact for prospective families via phone, email, and SMS.
  • Support the intake and onboarding process for new clients.
  • Follow up with families regarding required documentation and next steps.
  • Schedule appointments and coordinate calendars.
  • Maintain accurate client records in CRM and practice management systems.
  • Ensure intake documentation is complete, accurate, and submitted on time.
  • Provide customer service and build rapport with families.
  • Assist with general administrative duties and data entry.
  • Liaise with internal teams to support a smooth onboarding experience.
  • Maintain confidentiality and professionalism when handling sensitive information.

Requirements

  • Positive, enthusiastic, and eager to learn.
  • Self-motivated with a strong sense of initiative.
  • Friendly, approachable, and genuinely enjoys helping people.
  • Excellent verbal and written communication skills.
  • Clear, professional English with a light, neutral South African accent.
  • Strong interpersonal skills and the ability to build rapport quickly.
  • Organised with excellent attention to detail.
  • Able to multitask and manage priorities in a fast-paced environment.
  • Reliable, accountable, and committed to following through on tasks.
  • Adaptable and open to feedback and continuous improvement.
  • Thrives in a collaborative, team-oriented environment.
  • Comfortable working independently while knowing when to ask for support.

Benefits

  • Full-time remote work.
  • US working hours (2PM-8PM EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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