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Solution Delivery Coordinator (Business)

1 month, 2 weeks ago
United States
Full-time
Mid Level
Operations Specialist
Project and Program Management
Apply Now
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised
View All Jobs 29

Description

  • Serve as the primary point of contact for vendors, contractors, utility partners, and internal teams.
  • Build trust-based partner relationships that support program participation and long-term engagement.
  • Deliver vendor onboarding, training, and ongoing engagement around program requirements, tools, and processes.
  • Drive project advancement through proactive communication, coordination, and follow-up from opportunity through completion.
  • Support customers and vendors through the application process and help resolve barriers and issues.
  • Maintain trackers and databases, report on project and program activity, and ensure data accuracy and visibility.
  • Develop vendor-facing communications such as program updates, outreach emails, and educational materials.
  • Identify process gaps and inefficiencies and recommend improvements to enhance operations and scalability.
  • Collaborate cross-functionally with program management, engineering, software, data, and marketing teams to improve workflows and program delivery.
  • Adapt quickly to changing program needs, market conditions, and client priorities while maintaining responsiveness and accountability.

Requirements

  • Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience.
  • Approximately 3+ years of experience in energy efficiency programs, account management, customer success, outreach, project coordination, or a related field.
  • Strong relationship-building and communication skills with the ability to engage effectively across vendors, clients, and internal teams.
  • Demonstrated ability to move work forward through organization, follow-up, and problem-solving.
  • Comfort balancing people-facing responsibilities with administrative, operational, and process-driven work.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Experience working with spreadsheets, program portals, or CRM-type systems.
  • Ability to identify inefficiencies and contribute to process improvements.
  • Interest in sustainability, clean energy, and making a meaningful impact.
  • Valid U.S. driver’s license and ability to travel locally as needed.
  • Experience with utility energy efficiency programs, demand-side management, lighting, building systems, or construction-related environments (preferred).
  • Experience working with subcontractors, vendors, community organizations, or utility clients (preferred).
  • Exposure to program operations, reporting, or workflow/process improvement initiatives (preferred).

Benefits

  • Base salary range of $40,000 to $60,000.
  • Eligibility for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Employee assistance program, commuter benefits, and additional supplemental offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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