Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity

Utilities

251-1K (400)

Founded 2016

$82M raised

28 open positions

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Solution Delivery Coordinator (Business)

3 weeks, 4 days ago

United States

Full-time

Mid Level

Operations Specialist

Project and Program Management

Apply Now

Resource Innovations

Renewable Electricity

251-1K

Founded 2016

$82M raised

View All Jobs 28

Description

Serve as the primary point of contact for vendors, contractors, utility partners, and internal teams.
Build trust-based partner relationships that support program participation and long-term engagement.
Deliver vendor onboarding, training, and ongoing engagement around program requirements, tools, and processes.
Drive project advancement through proactive communication, coordination, and follow-up from opportunity through completion.
Support customers and vendors through the application process and help resolve barriers and issues.
Maintain trackers and databases, report on project and program activity, and ensure data accuracy and visibility.
Develop vendor-facing communications such as program updates, outreach emails, and educational materials.
Identify process gaps and inefficiencies and recommend improvements to enhance operations and scalability.
Collaborate cross-functionally with program management, engineering, software, data, and marketing teams to improve workflows and program delivery.
Adapt quickly to changing program needs, market conditions, and client priorities while maintaining responsiveness and accountability.

Requirements

Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience.
Approximately 3+ years of experience in energy efficiency programs, account management, customer success, outreach, project coordination, or a related field.
Strong relationship-building and communication skills with the ability to engage effectively across vendors, clients, and internal teams.
Demonstrated ability to move work forward through organization, follow-up, and problem-solving.
Comfort balancing people-facing responsibilities with administrative, operational, and process-driven work.
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Experience working with spreadsheets, program portals, or CRM-type systems.
Ability to identify inefficiencies and contribute to process improvements.
Interest in sustainability, clean energy, and making a meaningful impact.
Valid U.S. driver’s license and ability to travel locally as needed.
Experience with utility energy efficiency programs, demand-side management, lighting, building systems, or construction-related environments (preferred).
Experience working with subcontractors, vendors, community organizations, or utility clients (preferred).
Exposure to program operations, reporting, or workflow/process improvement initiatives (preferred).

Benefits

Base salary range of $40,000 to $60,000.
Eligibility for a discretionary annual bonus.
Three weeks of paid vacation annually.
Paid holidays.
401(k) retirement plan with employer match.
Medical, dental, and vision coverage.
Parental leave.
Employee assistance program, commuter benefits, and additional supplemental offerings.

Interested in this position?

Apply directly on the company website

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