Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

14 hours, 12 minutes ago
Full-time
Junior
Customer and Technical Support
CareHarmony

CareHarmony

CareHarmony is a healthcare company that specializes in providing turnkey Chronic Care Management solutions for enterprise healthcare organizations. They offer patient engagement, health risk assessment, post-discharge support, and custom financial das...

Health Care Providers & Services
51-250
Founded 2015
$30M raised

Description

  • Accept transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients.
  • Answer patient questions and build open dialogue to understand care needs.
  • Identify and coordinate community resources that support patient care.
  • Provide patient education and improve health literacy for chronic condition management.
  • Assist with medication management, including identifying concerns, supporting adherence, and coordinating refills.
  • Coordinate timely delivery of services such as Home Health, DME, Home Infusion, and other critical needs.
  • Work primarily on the phone and adapt quickly in a fast-paced environment.
  • Document patient conversations and take thorough real-time notes.
  • Support a high volume of new patient interactions on a daily basis.

Requirements

  • Active Compact or Multi-State LPN/LVN license.
  • At least 3 years of direct patient-facing work experience.
  • Technical aptitude with Microsoft Office Suite.
  • Excellent written and verbal communication skills.
  • Must have active high-speed Wi-Fi.
  • Must have a home office or HIPAA-compliant workspace.
  • Experience with Epic (preferred).
  • Bilingual ability (preferred).
  • Additional single-state licensure (preferred).
  • Ability to sit for long periods and communicate clearly by phone for extended periods.
  • Ability to understand, process, and document telephone conversations in real time.

Benefits

  • Fully remote work from home position.
  • Full-time Monday through Friday schedule with no weekends.
  • Rotational on-call duty only once per year on average.
  • Health benefits including medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid holidays.
  • Paid time off (PTO) and sick time off (STO).
  • Company laptop provided.
  • Opportunities to earn additional income through overtime.
  • Career growth opportunities within the company.

Interested in this position?

Apply directly on the company website

Apply Now

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