Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

14 hours, 12 minutes ago
Full-time
Junior
Customer and Technical Support
CareHarmony

CareHarmony

CareHarmony is a healthcare company that specializes in providing turnkey Chronic Care Management solutions for enterprise healthcare organizations. They offer patient engagement, health risk assessment, post-discharge support, and custom financial das...

Health Care Providers & Services
51-250
Founded 2015
$30M raised

Description

  • Accept transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients.
  • Resolve patient questions and build open communication to understand care needs.
  • Identify and coordinate community resources that can support patient care.
  • Provide patient education and improve health literacy around chronic condition management.
  • Assist with medication management, including identifying concerns, adherence issues, and refill coordination.
  • Help ensure timely delivery of services such as Home Health, DME, Home Infusion, and other critical needs.
  • Work primarily by phone in a fast-paced environment and adapt quickly to changing patient needs.
  • Take thorough real-time notes during telephone conversations and manage patient interactions with attention to detail.

Requirements

  • Active Compact/Multi-State LPN or LVN license.
  • At least 3 years of direct patient-facing work experience.
  • Technical aptitude with Microsoft Office Suite.
  • Excellent written and verbal communication skills.
  • Active high-speed Wi-Fi for remote work.
  • Home office or HIPAA-compliant workspace.
  • Experience with Epic (preferred).
  • Bilingual skills (preferred).
  • Additional single-state licensures (preferred).
  • Ability to sit for long periods and speak/listen clearly by telephone for extended periods.

Benefits

  • Fully remote work from home.
  • Full-time Monday through Friday schedule with no weekends.
  • Rotational on-call duty only once per year on average.
  • Health benefits including medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid holidays, paid time off, and sick time off.
  • Company laptop provided.
  • Quarterly bonus program and opportunities to earn more through overtime.
  • Starting pay of $21/hr, with earnings up to $28/hr based on production.

Interested in this position?

Apply directly on the company website

Apply Now

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