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Solution Delivery Consultant

1 hour, 9 minutes ago
United States
Full-time
Junior
Operations Analyst
Data Science and Analytics
Apply Now
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised
View All Jobs 29

Description

  • Oversee day-to-day program participation activities, including intake, application review, and incentive processing.
  • Develop and maintain accurate, timely internal and external reports.
  • Ensure data accuracy and integrity across reporting and operational processes.
  • Identify opportunities to improve workflows, operational efficiency, and the customer experience.
  • Create and maintain procedural documentation for Program Managers and program operations.
  • Collaborate with cross-functional teams supporting the program tracking system, customer service, and marketing.
  • Support Program Managers in monitoring program performance and responding to ad hoc client needs.
  • Support the program administrator with additional client requests as needed.
  • Perform other duties as assigned.

Requirements

  • Must be a U.S. citizen.
  • Ideally located in Ohio, Arizona, Indiana, Florida, or Pennsylvania.
  • Bachelor’s degree in business, accounting, finance, or a related field preferred; relevant experience may substitute for a degree.
  • 2+ years of experience in program coordination, customer service, data analytics, and/or business operations.
  • Strong Microsoft Office skills, especially Excel, including pivot tables, formulas, and well-formatted charts and tables.
  • Highly organized and self-motivated, with the ability to prioritize tasks and manage multiple responsibilities.
  • Process-oriented, with experience drafting process flow diagrams.
  • Ability to work independently, take ownership of tasks, and recommend improvements to reporting, tracking, and analysis processes.
  • Interest in sustainability and a desire to make a meaningful environmental impact.
  • Experience in grant management or other utility programs is a plus.
  • Experience integrating software into service offerings is preferred.
  • Excellent writing, interpersonal, presentation, and analytical skills.

Benefits

  • Base salary range of $55,000-$70,000.
  • Eligibility for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Employee assistance program.
  • Commuter benefits and additional supplemental offerings.

Interested in this position?

Apply directly on the company website

Apply Now

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