Head of Payment Operations

1 month, 4 weeks ago
Full-time
Lead
Operations
RemotePass

RemotePass

RemotePass provides a comprehensive solution for hiring, onboarding, and managing global teams, ensuring compliance with international payroll and benefits while facilitating contractor management and employee relocation.

Professional Services
51-250
Founded 2020

Description

  • Define and execute the overall fintech strategy, roadmap, and operating model.
  • Lead fintech product development across payments (pay-ins/pay-outs), cards, and future financial products.
  • Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers.
  • Negotiate commercial terms and identify opportunities for innovation and cost optimization.
  • Develop scalable operations for payment execution, reconciliation, vendor management, and risk management.
  • Partner with Compliance and Legal to ensure adherence to AML, KYC, licensing, and regulatory frameworks.
  • Oversee analytics and P&L across all fintech products and use data to drive performance improvements.
  • Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience.
  • Ensure reliability, resilience, and operational integrity of payment systems (business continuity, disaster recovery, SLA monitoring).
  • Build, lead, and mentor the fintech/payments team; set objectives, monitor performance, and cultivate a culture of operational excellence.

Requirements

  • 8+ years of experience in payments/fintech operations and product, including global pay-ins/pay-outs, wallets, and cross-border flows.
  • Proven track record of building and scaling fintech or payments programs, including vendor partnerships and cost optimisation.
  • Deep knowledge of the payments ecosystem: PSPs, acquirers, issuing processors, payout networks, FX, and settlement.
  • Strong understanding of regulatory and licensing frameworks, including AML, KYC, and payments license regimes.
  • Experience negotiating and managing relationships with banks and financial institutions.
  • Excellent analytical, commercial, and strategic thinking skills.
  • Familiarity with compliance, risk management, and licensing in fintech.
  • Demonstrated experience building and leading high-performing teams.

Benefits

  • Fully remote — work from anywhere.
  • Competitive compensation with performance-based bonus.
  • Stock options.
  • Premium health insurance.
  • Opportunity to shape the fintech backbone of a fast-growing global company.

Interested in this position?

Apply directly on the company website

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