Senior Implementations Program Manager

16 hours, 42 minutes ago
Full-time
Senior
Product Management
Remote

Remote

Global HR Solutions & Employment Tools for Distributed Teams | Remote Hire international talent in minutes. Remote is the most disruptive global payroll, tax, HR and compliance solution for distributed teams. The easier way to employ internationally 🌍....

Professional Services
251-1K
Founded 2019
$496M raised

Description

  • Support the General Manager in building and growing the Remote Embedded product and ensure alignment with strategic objectives.
  • Develop and project-manage partner implementation timelines and operational workstreams in close collaboration with partner teams.
  • Plan, track, and drive completion of all project tasks across the partner onboarding and implementation lifecycle.
  • Create and oversee project schedules, lead regular operational meetings, and build workflows for non-integrated processes.
  • Document, coordinate, and monitor partner progress to ensure all requirements are met and blockers are addressed.
  • Coordinate internal resources across Product, Legal, Finance, Sales, Partnerships, Growth, Customer Experience, and Operations to deliver partner outcomes.
  • Communicate timing and deliverables with Product and Operations to keep partners unblocked and drive timely, high-quality releases.
  • Own the day-to-day relationship with partners during implementation, directing questions to appropriate internal teams and providing status visibility via reports and dashboards.
  • Develop integration best practices, implementation guides, documentation systems, and training materials to improve partner onboarding and scale team operations.

Requirements

  • Experience in project management, implementations, or professional services within HRtech, fintech, or software/technology industries.
  • Proven track record of managing long-term partner or customer relationships.
  • Exceptional organizational skills with the ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
  • Ability to work collaboratively with cross-functional teams and foster productive cooperation across departments.
  • Strong analytical ability to learn complex issues quickly, identify root causes, evaluate solution options, and communicate conclusions to partners and internal teams.
  • Superior verbal, written, and presentation skills and experience communicating with senior stakeholders.
  • Experience with B2B SaaS technology partnerships (preferred).
  • Demonstrates strong automation and AI capabilities.
  • Fluent in written and spoken English; prior remote work experience is a plus.

Benefits

  • Annual salary range $54,400 - $153,000 USD (geo-adjusted based on role, level, and location).
  • Work from anywhere with a flexible remote-first, asynchronous work model.
  • Flexible paid time off and flexible working hours.
  • 16 weeks paid parental leave.
  • Mental health support services.
  • Stock options (equity) as part of compensation.
  • Learning budget for professional development.
  • Home office budget and IT equipment plus budget for local in-person social events or co-working spaces.

Interested in this position?

Apply directly on the company website

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