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Quality Assurance Specialist

1 day, 7 hours ago
United States
Full-time
Junior
Manual QA Tester
Quality Assurance and Testing
Salesforce Zoho CRM
Apply Now
REE Medical

REE Medical

REE Medical is a top provider of medical evaluations for veterans, specializing in VA Disability Benefits with accurate DBQs and Nexus Letters.

Health Care Providers & Services
51-250
Founded 2017
View All Jobs 2

Description

  • Review and finalize Disability Benefits Questionnaires (DBQs) for accuracy, completeness, and compliance.
  • Process change requests and determine which sections of a DBQ need updates.
  • Use the Disability Rating Guide and ECFR to ensure updated DBQs meet projected outcomes and rating criteria.
  • Verify disability rating requirements and align conditions to the appropriate criteria.
  • Review large volumes of medical documents and maintain a high level of detail in daily work.
  • Formalize completed files and send approved DBQs to clients.
  • Protect personally identifiable information (PII) and personal health information (PHI) across internal and external communications.
  • Communicate with providers, clinics, clients, and internal stakeholders to resolve questions, clarify file content, and provide status updates.
  • Meet departmental productivity, quality, timeline, error rate, completeness, and internal tagging goals while maintaining a daily productivity log.
  • Serve as the final quality check before DBQs move to the next stage of the process.

Requirements

  • 2+ years of experience in medical record administration, medical transcription, insurance claim processing, or a related field.
  • Experience in a highly regulated role handling large volumes of documents is a plus.
  • Experience using Adobe or similar tools to manipulate PDF form fields is a plus.
  • Proficiency with Microsoft Office Suite.
  • Experience navigating multiple platforms such as Salesforce, ZoHo, Slack, and Teams.
  • Previous experience in the medical industry is a plus.
  • Experience in a data-driven environment with daily activity reporting is a plus.
  • Previous experience working with the Veteran community or within VA regulations is a plus.
  • High school diploma or equivalent required.
  • Associate, bachelor's, or similar degree is a plus.

Benefits

  • Competitive salary of $23/hour to $27/hour depending on experience.
  • Health, dental, and vision insurance with company-sponsored life insurance.
  • Retirement savings plan with company match.
  • Vacation time, sick time, and paid holidays.
  • Ongoing training and development programs with opportunities for advancement.
  • Flexible work schedules and a remote-first environment.
  • Employee assistance program for personal and family well-being.
  • Employee discounts, recognition programs, and company-sponsored social events.

Interested in this position?

Apply directly on the company website

Apply Now

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