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Reception & Booking Coordinator - #35189

11 hours, 57 minutes ago
Philippines
Full-time
Junior
Operations Specialist
Customer and Technical Support
Apply Now
Recruitment & Search Agency - Headhunter in the Philippines

Recruitment & Search Agency - Headhunter in the Philippines

Manila Recruitment is a top recruitment agency in the Philippines, offering hiring solutions for executive search, IT, developers, managers, and specialized roles. With a database of over 250,000 candidates, we provide innovative headhunting services a...

Professional Services
11-50
Founded 2010
View All Jobs 43

Description

  • Make inbound and outbound calls and send SMS messages to book in-home patient appointments.
  • Schedule appointments by location and use Google Maps to reduce travel time between visits.
  • Manage reschedules, cancellations, and no-shows promptly and professionally.
  • Maintain accurate, up-to-date patient and appointment records with clear documentation of actions taken.
  • Coordinate with the internal team to keep pharmacists’ daily schedules running smoothly.
  • Support the team by covering shifts or duties during absences.
  • Attend regular meetings with the team and Reception Manager.
  • Collaborate with Pharmacist, Data Entry, and Sales teams when needed.

Requirements

  • More than 2 years of experience in appointment setting.
  • Experience in high-volume scheduling or booking, such as healthcare reception, allied health, call centre, or logistics scheduling.
  • Strong attention to detail and consistent process-following ability.
  • Confident, warm phone manner and clear written communication.
  • Comfortable working remotely, managing multiple tasks, and meeting performance targets.
  • KPI- and targets-based work experience focused on volume and accuracy.
  • High responsiveness during shifts and strong documentation standards.
  • Experience working with an AU, US, or UK company is advantageous but not required.
  • Available for full-time contract work on Monday to Friday, 8:45 AM - 5:45 PM Melbourne Time (5:45 AM - 2:45 PM PH Time), with breaks included.

Benefits

  • Positive work culture with a supportive, non-toxic environment.
  • Approachable and understanding management.
  • Remote work arrangement.
  • Full-time contract position.
  • Set weekday schedule with defined breaks.

Interested in this position?

Apply directly on the company website

Apply Now

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