Customer Service Representative (Order Management) - #35172

11 hours, 55 minutes ago
Full-time
Junior
Customer and Technical Support
Recruitment & Search Agency - Headhunter in the Philippines

Recruitment & Search Agency - Headhunter in the Philippines

Manila Recruitment is a top recruitment agency in the Philippines, offering hiring solutions for executive search, IT, developers, managers, and specialized roles. With a database of over 250,000 candidates, we provide innovative headhunting services a...

Professional Services
11-50
Founded 2010

Description

  • Generate, verify, and monitor sales orders and related vendor purchase orders with strong attention to detail.
  • Coordinate inventory cross-checks between system stock levels and customer demand to reduce fulfillment gaps and delays.
  • Handle inbound support tickets, order confirmations, and shipment status updates professionally via secure enterprise tools and phone.
  • Perform accurate data entry across internal records and keep status tracking logs up to date.
  • Support customer and vendor communication to ensure timely, accurate order processing and service.
  • Maintain order lifecycle accuracy from creation through fulfillment and follow-up.

Requirements

  • At least 1 year of customer service experience.
  • Experience with email management, data entry, inventory management, and sales order processing.
  • Must be fully available to work 8:00 AM to 3:00 PM CST, Monday through Friday.
  • Highly proficient in Google Workspace, including Google Docs, Sheets, Drive, and Gmail.
  • Comfortable using corporate networks and securely accessing systems via VPN.
  • Excellent written and verbal communication skills with the ability to troubleshoot issues and provide proactive updates.
  • Eager to learn, highly motivated, energetic, proactive, and able to take initiative.
  • Prior hands-on experience with Fishbowl inventory software or QuickBooks Desktop is preferred.
  • Direct experience with basic inventory tracking, vendor-facing purchase order creation, and multi-tier sales order workflows is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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