Installation Technician

4 hours, 57 minutes ago
Contract
Junior
IoT and Embedded Systems
Raptor Technologies®

Raptor Technologies®

Raptor is driven by our mission to protect every child, every school, every day. Founded in 2002, Raptor provides integrated school safety software enabling schools to safeguard students and staff, screen visitors, track volunteers, report on drills, r...

Diversified Consumer Services
51-250
Founded 2002

Description

  • Travel by air and/or road to customer locations across assigned regions.
  • Install indoor Bluetooth beacons using precise placement specifications and 3M adhesive.
  • Install outdoor beacons, gateways, and related mounting hardware in varied conditions.
  • Use an iPad or mobile device to plan layouts, register equipment, and complete digital documentation.
  • Work safely on ladders and with installation tools while following site procedures.
  • Troubleshoot basic hardware issues and verify beacon and gateway functionality.
  • Communicate project progress and issues to customers, onsite contacts, and internal teams.
  • Complete remote beacon mapping, labeling, placement planning, and project-plan updates on non-travel days.

Requirements

  • Ability and willingness to travel 100%, including occasional short-notice trips.
  • Comfort using iPads, mobile applications, and digital documentation tools.
  • 1+ years of software, hardware, and networking troubleshooting experience.
  • 1+ years of experience in a customer-centric role.
  • Ability to lift up to 30 lbs, climb ladders, and perform physical work indoors and outdoors.
  • Strong attention to detail, time management, problem-solving, communication, and customer service skills.
  • Ability to follow detailed written installation instructions or diagrams and work independently.
  • Experience with hardware installation, field service, low-voltage wiring, or similar technical work preferred.
  • Experience with IoT devices or systems design preferred.
  • Experience in regulated environments such as schools, healthcare, or government preferred.

Benefits

  • Remote-first philosophy and workplace flexibility.
  • 11 paid holidays annually.
  • Affordable medical, dental, and vision coverage, with employee-only medical coverage paid 100%.
  • 401(k) employer contribution.
  • Company-paid life insurance, short-term disability, and long-term disability coverage.
  • Pet insurance.
  • Mentorship, leadership support, and career advancement opportunities.

Interested in this position?

Apply directly on the company website

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